Bilingual Receptionist - Full Time

Bilingual Receptionist – Katy Location

Date posted: February 4, 2026

Compensation & Schedule

• Hourly Pay: $15.00 – $16.00 per hour
• Schedule: Full-Time
• Work Location: In-person (Katy Clinic)

Why Join NEXS Medical?

Join a trusted private practice with over 30 years of community impact. NEXS Medical is a growing multi-specialty healthcare group with a strong primary care focus. We currently operate eight (8) clinic locations with fifteen (15) providers across key service areas in Greater Houston. Our team is committed to delivering accessible, high-quality healthcare to a culturally diverse patient population.

We are currently seeking a Bilingual Receptionist for our Katy clinic to support our multilingual patient base, which primarily includes English, Spanish, Vietnamese, and Mandarin-speaking patients.

Position Overview

The Medical Receptionist plays a critical front-office role by providing excellent patient service and administrative support. This position is responsible for ensuring efficient clinic operations, accurate patient documentation, and compliance with HIPAA regulations. The ideal candidate is organized, patient-focused, and comfortable working in a fast-paced healthcare environment.

Key Responsibilities

• Greet patients and visitors professionally, creating a welcoming clinic environment
• Schedule and manage patient appointments, follow-ups, and cancellations
• Answer and route incoming calls using a multi-line phone system
• Collect, verify, and update patient demographic and insurance information
• Perform insurance verification and assist with patient check-in and check-out processes
• Process patient payments and medical collections when applicable
• Maintain accurate patient records within the EHR system (Practice Fusion)
• Support billing workflows including CPT and ICD-10 documentation review
• Ensure compliance with HIPAA and healthcare privacy regulations
• Coordinate with clinical staff to ensure smooth patient flow
• Perform clerical duties such as filing, data entry, scanning, and correspondence management
• Provide bilingual support to improve patient communication and experience

Qualifications & Requirements

• Previous experience as a Medical Receptionist or in a medical administrative role preferred
• Experience with EHR systems such as Practice Fusion, Epic, Athenahealth, eClinicalWorks, or Meditech preferred
• Basic knowledge of medical terminology, insurance verification, and HIPAA compliance
• Familiarity with CPT and ICD-10 coding processes is a plus
• Strong customer service and communication skills
• Excellent organizational and multitasking abilities
• Ability to work efficiently in a high-volume clinical environment
• Prior experience in a clinic or hospital setting preferred (dental office experience also considered)
• Ability to maintain confidentiality and professionalism at all times
• Bilingual or multilingual candidates strongly preferred (Spanish, Vietnamese, or Mandarin)

Why Work With Us?

• Stable and growing healthcare organization
• Supportive leadership and collaborative team environment
• Opportunity to work with a diverse patient population
• Career growth opportunities within a multi-location medical group

Language:

• Spanish (Preferred)
• Vietnamese (Preferred)
• Chinese (Preferred)

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Work Location: In person