Bilingual Spanish Customer Support Representative

QuickfirmX is hiring Spanish-speaking Customer Service Agents for our global partner, based in Maadi.
You will handle inbound calls only, supporting international customers in a professional and structured environment.

Job Role

• Handle inbound customer calls in Spanish
• Assist with inquiries related to services, accounts, or bookings
• Follow internal processes and service quality standards
• Communicate clearly and professionally in Spanish, with some English use when needed

Responsibilities

• Deliver a high level of customer satisfaction
• Accurately log and update all call information
• Attend training sessions and meet KPIs
• Collaborate with team leads and internal support teams

Requirements

• Spanish language level: Minimum B2
• English language level: Minimum B1
• Must be able to work on-site in Maadi
• Graduates and undergraduates are welcome to apply
• Gap year students are also eligible

Shifts

• Rotational shifts 24/7

Benefits

• Salary: Up to 29,000 EGP NET/month
• Full medical and social insurance
• Paid training included
• Career development in a global work environment
• Two days off per week

Interview Process

• Pre-Assessment – Online via QuickfirmX
• Final Interview – Conducted onsite or online, based on company requirements

Speak Spanish? Looking for a stable, well-paid career opportunity in Maadi?
Apply today through QuickfirmX and start your journey with a leading global company.

Job Types: Full-time, New grad

Pay: Up to E£29,000.00 per month