BPO Senior Agent

HIRING FOR TOP INTERNATIONAL BPO
location : Malad west - Powai - Thane - Airoli
*please note : we do not charge any candidate :)

Requirement :

• Minimum 6 months of BPO experience required
• Excellent communication skills
• Problem Solving skills
• Strong work history

Job role :

• Inbound Customer support on voice and chat
• responding to customer queries in a timely and accurate way, via phone, email or chatIdentifying customer needs and helping customers use specific features
• Monitor customer complaints on social media and reach out to provide assistance
• Share feature requests and effective workarounds with team members
• Inform customers about new features and functionalities
• Follow up with customers to ensure their technical issues are resolved

Job Types: Full-time, Permanent, Fresher

Pay: ₹28,000.00 - ₹44,000.00 per month

Benefits:

• Life insurance
• Provident Fund

Application Question(s):

• Are you serious about joining the job immediately ?

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• Customer service: 1 year (Required)
• BPO: 1 year (Required)

Language:

• English (Required)

Location:

• Mumbai Suburban, Maharashtra (Required)

Willingness to travel:

• 100% (Preferred)

Work Location: In person