Branch Manager

We are seeking a proactive and customer-focused Branch Manager to manage the day-to-day operations of our skincare branch. The ideal candidate should have a strong background in skincare or beauty services, excellent team leadership skills, and a passion for delivering exceptional client experiences.

Key Responsibilities:

• Oversee the daily functioning of the skincare branch, ensuring operational excellence.
• Supervise and coordinate staff including skincare therapists, front desk, and sales associates.
• Ensure excellent customer service and client satisfaction at all times.
• Achieve monthly sales targets and service revenue goals.
• Monitor staff performance and provide regular training or feedback.
• Maintain stock levels and oversee inventory management and ordering.
• Implement in-branch promotions and offers to drive customer engagement.
• Manage appointment scheduling and ensure smooth client flow.
• Handle customer queries, feedback, and complaints in a professional manner.
• Maintain hygiene, cleanliness, and safety standards in compliance with company and health regulations.
• Prepare and submit reports on sales, staff attendance, customer feedback, and inventory.

Requirements:

• 1–3 years of experience in skincare, beauty, salon, or spa operations.
• Prior experience in a supervisory or incharge role is preferred.
• Good knowledge of skincare products, services, and treatments.
• Strong leadership and team management skills.
• Excellent communication and customer service abilities.
• Basic knowledge of billing, POS systems, and scheduling tools.
• Organized, proactive, and result-oriented.
• WhatsApp Number 0311 7770914 Email address hr@cosmetique.com.pk

Job Type: Full-time

Pay: Rs45,000.00 - Rs60,000.00 per month

Ability to commute/relocate:

• Lahore: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• "We believe our employees are our greatest asset. We are committed to fostering a supportive, inclusive, and growth-oriented environment where every team member feels valued, empowered, and inspired to reach their full potential."

Education:

• Bachelor's (Preferred)

Experience:

• 2-years: 1 year (Required)

Language:

• English, Urdu (Required)

Location:

• Lahore (Preferred)

Willingness to travel:

• 100% (Required)

Work Location: In person