Branch Supervisor

Job Title: Branch Supervisor (Automotive)

Job Summary:
The Branch Supervisor is responsible for overseeing daily branch operations, driving sales performance, and ensuring excellent customer service. The role involves leading branch teams, monitoring KPIs, ensuring compliance with company and OEM standards, and supporting overall business objectives.

Key Responsibilities:

• Manage day-to-day branch operations to ensure smooth workflow and high service standards
• Lead, coach, and motivate branch staff to achieve sales and operational targets
• Monitor branch KPIs including sales, customer satisfaction, and efficiency
• Support sales initiatives and customer retention activities
• Handle customer escalations and ensure timely resolution
• Ensure compliance with company policies, safety, and regulatory requirements
• Oversee inventory availability in coordination with relevant departments
• Prepare and review branch reports and performance updates
• Represent the company’s brand values and service standards at all times

Job Types: Full-time, Permanent