Broadcast Network Technologist

Description

Is God calling you to ministry?

For over 75 years, The Billy Graham Evangelistic Association (BGEA) has proclaimed the Gospel through its various ministries. Whether you work at our headquarters in Charlotte, North Carolina, the Billy Graham Library in Charlotte, North Carolina, the Billy Graham Training Center at the Cove (BGTC) in Asheville, North Carolina, Blue Ridge Broadcasting (BRB) in Asheville, North Carolina or a field office abroad, you are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel.

CHRISTIAN PURPOSE AND EXPECTATIONS:

All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further BGEA’s religious mission.

Department Detail – Blue Ridge Broadcasting (BRB) is a listener-supported ministry that operates The Light FM radio stations, the primary of which is 106.9 FM, WMIT. Founded by Billy and Ruth Graham, and with offices and studios on the property of the Billy Graham Training Center at The Cove in Asheville, BRB reaches portions of seven states through 106.9 FM and eight other FM signals in NC, SC, and TN. World-wide reach is achieved through The Light FM smartphone app, thelightfm.org and various podcasts. BRB connects to BGEA through the Media Ministry division; the home of media production and distribution for the BGEA. This division includes: Video Ministry Services – the team that produces BGEA’s video programming and materials; and Audio Ministry Services – the team that produces BGEA’s podcasts and awareness announcements for radio, maintains the Billy Graham Audio Archives and the 24/7 stream of messages and programming for The Billy Graham Channel on SiriusXM satellite radio.

Job Summary – The Broadcast Network Technology Specialist is focused on the design, implementation, and ongoing support of RF and IP-based broadcast infrastructure that supports creative and media production environments. Responsibilities include providing reliable, low-latency data flow and seamless communication across studios, studio-transmitter links (STL), and transmitter sites, as well as enabling recording, production, post-production, playout, and distribution workflows. This role serves as a networking liaison between the Blue Ridge Broadcasting Engineering and IT Operations/Cybersecurity teams, ensuring operations are within established ministry and FCC guidelines.

Ministry Requirements

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
• Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence

Essential Duties and Responsibilities

• Operate and maintain core broadcast systems including Luna, Nucleus, Dante, and PlayoutONE
• Program and route SAS matrices and other IP-based broadcast equipment
• Configure and maintain Dante audio-over-IP networks with emphasis on signal routing, redundancy, and minimal latency
• Provide real-time technical support to on-air talent, producers, and ministry event staff during live broadcasts and special events
• Perform daily monitoring, proactive maintenance, troubleshooting, and upgrades of the IP infrastructure
• Inspect, test, and repair studio equipment, ensuring consistent operation in accordance with FCC and station standards
• Maintain comprehensive, up-to-date documentation of network configurations, signal-flow diagrams, IP schemes, updates, and standard operating procedures
• Assist Managing Director, Engineering to support signal delivery, tower/repeater systems, and other critical infrastructure for radio and digital broadcasts
• Coordinate with IT Operations and Cybersecurity teams to design, implement, and document LAN/WAN architecture, network security policies, VLAN segmentation, QoS, and firewall configurations specific to broadcast traffic
• Manage computer and software necessities of on-air programming, telephone systems, and for operations at the studios, STL site, and transmitter facilities while working with BGEA IT for other IT needs
• Oversee the regular maintenance, ordering, repairing, reboots and backups of all computer equipment and software for on-air programming, production, and internet operating systems using BGEA IT standards and oversight.
• Provide reliable and timely support of desktop, laptop, iPad, cellphone, and printer hardware in a network environment including the troubleshooting and resolution of problems associated with hardware and software using BGEA IT standards and oversight
• Determine user requirements, analyze alternative solutions and recommends hardware and software solutions to improve efficiency and resolve business problems. Recommend solutions with supported standards where appropriate
• Develop appropriate maintenance programs/schedules and provide status reports
• Work in cooperation with our extended team members at BGEA including, but not limited to, IT and Cybersecurity, maintaining good communication
• Possess a strong need to see projects through to completion
• Provide technical support for Windows servers, Exchange server environment including hardware and software maintenance and backups, and infrastructure

Marginal Duties and Responsibilities

• Deliver technical training to staff on studio equipment and audio systems
• Keep apprised of new technology and methods.
• Willing to learn how to maintain transmitter and studio equipment
• Must be willing to maintain a team approach to every aspect of the job working with all parties necessary to provide and serve the needs of those in and outside the BRB facilities
• Work in a fast-paced setting
• Support live broadcasts and ministry initiatives
• Assist in the maintenance of all physical facilities at the studio, STL site, and transmitter sites
• Coordinate with the engineer regarding requirements for on-air environment
• Maintain documentation of installation, cabling, software, updates, passwords, and operations instructions

Job Specifications

Skills and Knowledge

• Proficient in broadcast signal flow, audio processing, and acoustics in a professional broadcast environment
• Four year or associates degree in IT, computer science, or networking preferred
• IP and AoIP experience
• Problem solving skills to troubleshoot, identify, and resolve network issues efficiently and calmly during live broadcasts
• Competent with Luna, Nucleus, Dante, and PlayoutONE automation systems
• Competent with network hardware (switches, routers, firewalls) and fundamental networking concepts (DNS, DHCP, VLAN, VPN, etc.)
• Familiar with RF maintenance and digital/optical electronics
• Familiar with scripting and automation languages
• Strong analytical and project-management skills with the ability to deliver projects on time while minimizing on-air downtime
• Excellent oral and written communication skills in a team-oriented ministry environment
• Must possess organization skills
• Willing to be trained in support and user technology in a network environment
• Project management related courses or equivalent experience preferred
• Commitment to excellence in technical operations
• Comfortable interacting with listeners and representing the ministry outside the office
• Ability to listen carefully to problems experienced in all departments of the organization
• Must have a humble spirit, willing to serve others, while giving credit to those who deserve it and remaining accountable when things do not work as anticipated
• Ability to learn and grow
• Possess discernment when serving and communicating with others
• Have a team mentality – focused, sharing in all aspects of the engineering department

Physical/Mental Demands

• Ability to work productively despite frequent interruptions
• Ability to make prompt and appropriate decisions in emergency situations for technical/content needs
• Self-starter who has ability to prioritize tasks and stay organized
• Consistently demonstrate a high level of integrity, positivity, and professionalism
• Ability to lift up to 50 lbs. and navigate studios, technical spaces, and transmitter sites (ladders, stairways, confined areas) across all geographic areas of Blue Ridge Broadcasting’s facilities
• Ability to work flexible hours, including nights, weekends, holidays, and on-call as needed
• Ability to maintain confidentiality and operate within established ministry policies and procedures
• Must maintain a clean driving record

Working Conditions

• Duties involve working closely with others, under pressure, and through interruptions
• Work is performed in a variety of indoor and outdoor environments, which may include long periods of sitting or standing
• Some domestic travel required, including occasional overnight stays
• Ability to respond and make reasonable decisions when interrupted during sleep
• Manage several tasks at any given time

Mission Statement

Continuing the lifelong work of Billy Graham, the Billy Graham Evangelistic Association exists to support and extend the evangelistic calling and ministry of Franklin Graham by proclaiming the Gospel of the Lord Jesus Christ to all we can by every effective means available to us and by equipping the church and others to do the same.

Statement of Faith

These core beliefs make up the foundation upon which all our ministry endeavors are based.

• We believe the Bible to be the inspired, the only infallible, authoritative Word of God revealing the love of God to the world. (1 Thessalonians 2:13; 2 Timothy 3:15-17; John 3:16).
• We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit.
  (Matthew 28:19; John 10:30; Ephesians 4:4-6).
• We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15).
• We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. Furthermore, we believe that God will reward the righteous with eternal life in heaven, and that He will banish the unrighteous to everlasting punishment in hell. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7).
• We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10).
• We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. (1 Corinthians 15:51-57; Revelation 20:11-15).
• We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. (1 Corinthians 12:12, 27; Ephesians 1:22-23).
• We believe that the ministry of evangelism (sharing and proclaiming the message of salvation only possible by grace through faith in Jesus Christ) and discipleship (helping followers of Christ grow up into maturity in Christ) is a responsibility of all followers of Jesus Christ. (Matthew 28:18-20; Acts 1:8; Romans 10:9-15;1 Peter 3:15).
• We believe God’s plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made for each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. (Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9).
• We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15).
• We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10).
• We believe God wonderfully and immutably creates each person a biological male or female. These two distinct, but complementary sexes together reflect the image and likeness of God. Rejection of one’s biological sex is a rejection of God’s merciful design and creative order. (Genesis 1:26-27; Mark 10:6; 1 Corinthians 6:9; Deuteronomy 22:5).

Expectations for Ministry Employment

As an employee of Billy Graham Evangelistic Association:

• I acknowledge that the Lord Jesus Christ is my personal Savior and that I am a personal representative of Him.
• I understand that BGEA is a Christian organization whose purpose is proclaiming the message of the Gospel of the Lord Jesus Christ throughout the world.
• I agree that the purpose of my employment with BGEA is to further its Christian purpose, that I am prepared to assist in accomplishing that purpose, and that my role with BGEA plays a vital part in carrying out its Christian purpose and mission.
• I understand that I must exhibit conduct that is consistent with BGEA’s expectations, whether at work or away from work, in keeping with scriptural teachings and principles as set forth in God’s Word, BGEA’s Statement of Faith, and BGEA’s policies including Christian Conduct.
• I understand that BGEA has the right and the responsibility to ensure that its Christian religious purpose is carried on with the highest standards and is not harmed or impeded by conduct that is inconsistent with the Bible, BGEA’s Statement of Faith, its Christian religious purpose, or its policies
• I understand that any of my conduct which is not in keeping with the scriptural teachings and principles as set forth in God’s Word, BGEA’s Statement of Faith, and BGEA’s policies, is inconsistent with BGEA’s Christian religious purpose.
• I understand that if my conduct is determined by BGEA to be inconsistent with its Christian religious purpose, the result will be corrective action up to and including termination from employment.

The Title VII Exception for Employment

The Billy Graham Evangelistic Association (BGEA) is a faith-based religious organization committed to spreading the Good News of Jesus Christ through every effective means. Consistent with our charitable purpose to share the Christian faith, a requirement for employment at BGEA is affirmation and adherence to our Christian Statement of Faith. Our Statement of Faith prerequisite for employment is based upon federal law set forth in Title VII of the Civil Rights Act of 1964, 42 U.S.C. Section 2000e-1.

Benefits Summary:
Full-Time employees working at least 36 hours per week, are eligible for benefits.

• Medical, prescription, dental and vision insurance
• Flexible Spending Account (FSA)
• Long term and short term disability insurance
• Term Life insurance
• 401(k) retirement savings plan
• 10 paid holidays, including 1 floating holiday
• Minimum 12 days of vacation
• 10 sick days