Building & Facilities Management
-
Oversee day-to-day operation, maintenance, and repair of the hotel building, including guest rooms, public areas, back-of-house, and external areas
- Ensure HVAC, electrical, plumbing, fire safety, elevators, and other critical systems are fully operational
- Develop and implement preventive maintenance schedules
Health, Safety & Compliance
-
Ensure compliance with local building codes, health & safety regulations, and fire safety standards
- Conduct regular safety inspections and risk assessments
- Coordinate emergency response plans and drills
Team Management
-
Supervise and coordinate maintenance staff, technicians, and contractors
- Assign tasks, monitor performance, and provide training where needed
- Ensure 24/7 coverage for critical maintenance issues
Vendor & Contractor Management
-
Source, manage, and evaluate external contractors and service providers
- Negotiate contracts and monitor service quality and costs
- Ensure work is completed on time and to hotel standards
Budgeting & Cost Control
-
Prepare and manage maintenance and facilities budgets
- Track expenses and implement cost-saving initiatives without compromising quality
- Maintain inventory of spare parts, tools, and materials
Guest Experience Support
-
Respond promptly to guest maintenance complaints or operational issues
- Coordinate with Front Office and Housekeeping to minimize guest disruption
- Ensure hotel facilities meet brand standards and guest expectations
Reporting & Documentation
-
Maintain accurate maintenance records, logs, and reports
- Provide regular updates to senior management on building condition and projects
- Support renovation and refurbishment projects when required
Requirements
-
Bachelor’s degree or technical diploma in Business, Facilities Management, or related field
- 5–10 years of experience in building or facilities management, preferably in hotels or hospitality
- Strong knowledge of MEP systems and hotel infrastructure
- Experience managing teams and external contractors