Building Operations Engineer

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:
As a Building Operations Engineer at JLL, you'll play a critical role in our Integrated Facility Management business line on our Amazon account dedicated team, managing hard services and providing essential support to ensure efficient and effective site operations. Reporting to the Facilities Manager and working as part of the overall Facilities Team, you'll be responsible for creating and maintaining planned maintenance regimes for client assets while managing supplier relationships and tracking utility usage to minimize environmental impact. This dynamic position requires you to handle everything from trouble ticket responses and stock management to small project management and regulatory compliance, making you an integral part of delivering exceptional facility management services. This role offers the opportunity to work with cutting-edge building systems and technologies while contributing directly to JLL's reputation for operational excellence on high-profile corporate environments. By joining our collaborative team, you'll advance your career in facilities management while making a meaningful impact on building performance and client satisfaction through innovative solutions and meticulous attention to detail.

What your day-to-day will look like:
Create and maintain planned maintenance regimes for client assets while following up on landlord-planned maintenance and attending to unplanned maintenance activities
Respond to trouble ticket requests within agreed SLAs while managing and tracking building operations stock including bulbs, filters, and power supplies
Conduct site inspections with facility team members covering daily cleaning, HVAC systems, and landscaping while managing moves/adds/changes including desk assignments and furniture management
Oversee small project management activities including budget creation and activity planning for site improvements, refurbishments, renovations, and expansions
Coordinate with multiple stakeholders including Deskside/IT, Global Telecom, Global Security, Global A/V, and security guards to ensure seamless operations
Track utility usage (electric, water, gas) and develop innovative ideas to reduce environmental impact while liaising with regulatory bodies and safety groups
Manage daily health and safety issues including maintaining regular scheduled meetings, records of fire and safety teams, fire drills, safety equipment, and training programs.

Required Qualifications:
Diploma or degree level education in technical discipline (Engineering, Building Services, or related field)
Valid electrical license certification as required for the role
Knowledge of statutory and regulatory maintenance requirements for client assets and contract management
Previous experience working in high-profile corporate environments with demonstrated problem-solving and decision-making abilities
Excellent written and verbal communication skills with proficiency in spreadsheet and word processing applications
Qualification to manage a technical team with strong interpersonal and leadership capabilities
Customer-focused approach with attention to detail and assertive communication style.

Preferred Qualifications:
Previous reception or hospitality experience in professional environments
Experience with building automation systems and facility management software
Background in project management and budget development for facility improvements
Knowledge of environmental sustainability practices and energy management systems
Experience coordinating with multiple vendors and service providers
Understanding of HVAC, electrical, and plumbing systems in commercial buildings
Familiarity with health and safety regulations and emergency response procedures.

Location: Onsite

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.
JLL is an Equal Opportunity Employer committed to diversity and inclusion.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.