Bulk Department Lead (Full-Time)

Description:

Company Overview:

Healthy Living is a locally owned, independent chain of supermarkets serving communities in Vermont and New York. Our mission is to fuel a passion for great food, health, and well-being and be the place where people gather to shop, eat, and work. We are committed to providing super healthful, innovative, and delicious food while maintaining exceptional hospitality and creating an inviting place to shop and eat. We also prioritize our relationships with local farmers and producers, and actively contribute to our community.

Overview:

The Bulk Lead is responsible for providing leadership to the Bulk team, overseeing the overall organization, atmosphere, and staffing needs of the department. They delegate tasks, ensure department standards are consistently met, and maintain a productive, positive work environment for staff. The Bulk Lead also ensures exceptional guest care, satisfaction, and upholds the aesthetic and quality of the Bulk Department. In addition to their leadership role, this individual actively participates in all Bulk Department tasks, serving as a role model for the team. This position is also responsible for the timely and accurate replenishment of inventory, using tools such as HL software, auto-order, cycle counts, and data reports to meet purchasing and budget goals.

Location: 3065 Route 50, Saratoga Springs, NY 12866

Job Type: Department Lead

Hours: Full-time, requires weekend & holiday availability

Pay: $20.00-$21.72/hour (previous experience taken into consideration)

Requirements:

Education:

• High School Diploma or equivalent

Experience:

• At least 2 years in a retail environment
• Previous leadership experience
• Previous cash handling & POS experience
• Previous buying, inventory management or equivalent experience
• Previous guest service experience
• Previous grocery experience preferred

Key Responsibilities:

In the Bulk department, the bins and shelves are consistently and abundantly stocked by operations staff with the Bulk Lead’s assistance and direction. The Bulk Lead pays meticulous attention to inventory levels, backstock and cycle counts. The Bulk Lead understands inventory movement and makes decisions based on data in conjunction with a close working relationship with the Center Store Manager. The Bulk Lead fully understands the importance and urgency of speed-to-shelf, proper rotation, cycle counts and prioritizes new product placement and resets.

The Bulk Lead is devoted to a CLEAN department, realizing that the nature of Bulk is messy and constant cleaning is going to be necessary! Staff are trained and managed to keep our Bulk Department interesting, easy to navigate, clean as a whistle, and FULL of the products guests want.

• Leads and motivates the Bulk staff
• Ensures that staff follows all department and store policies and procedures
• Troubleshoots staff call-outs; attempts to find coverage or shifts people into positions of priority, if needed.
• Communicates any staff issues or problems to the Center Store Manager and P&E
• Ensures staff remains busy throughout shift, including downtime, and that they are working safe
• Maintains and delegates cleaning tasks in the Bulk Department
• Trains new staff members and provides ongoing training to current Bulk staff; including but daily task lists, appropriate sanitation and cleaning procedures
• Assists with all training manuals and updates to task lists, cleaning procedures, policies, as needed
• Completes replenishment ordering for all vendors in designated departments and/or categories
• Maintains accuracy of inventory and cycle counts
• Maintains strong vendor relationships and communication
• Tracks product performance trends and sales and relays pertinent facts to the Category Manager
• Tracks product movement as well as "out of stocks" on the shelf and relays pertinent information to the Category Manager

Benefits we're proud of! Staff at Healthy Living enjoy:

• Health Insurance (we pay 75% you pay 25% for single health benefits)
• Dental and Vision Insurance
• Short Term Disability Insurance
• Life Insurance
• Critical Illness Insurance
• Accident Insurance
• Flex Spending Accounts
• Health Spending Accounts
• Paid time off (Full time staff receive 2 weeks, gain additional week on 1st and 4th anniversary)
• Sick time (Part time staff receive 40 hours of sick time a year)
• Paid Maternity/Paternity time, up to 8 weeks paid time off!
• Generous store discount: 20% off grocery, 20% off café, 10% off beer, 20% off wine, 30% off vitamins/supplements
• Half price one month bus passes
• 401(k): 100% match of the first 3% of the staff member’s contribution. 50% match on the staff member’s contribution above 3% and up to 5%. Staff are 100% vested in Healthy Living’s contribution from day one
• Income advance program with North Country Federal Credit Union - AKA a loan program, another way we help you get money!
• Free Celtics tickets
• Plus many more!

Healthy Living's Essential Behaviors

Make Someone’s Day

You’re here because you’re a true 51%er and we want you to bring genuine enthusiasm to work daily. You get that warm, fuzzy, tingly-from-head-to-toe feeling when helping others – staff and guests! You see getting to “yes” as a super-fun challenge! You readily and freely interact with every guest. There’s nothing you like more than seeing guests leave happier than when they arrived. When your teammates are having a tough day, you use positive energy to bring them up. When you smile, everyone smiles.

Move fast and be thorough

You work with a purposeful sense of urgency. You will be trained to achieve excellence in your job to complete tasks quickly, efficiently, and with great skill, and at the same time remembering to look up and connect with each guest. You LOVE getting the job done and doing it well.

Create a team people want to stay on

Your genuine, positive energy contributes to an upbeat, effective team where you and your co-workers thrive and express a desire to stay and to grow together. You treat your teammates with respect and kindness every single day. You offer empathy and an open ear. You bring special skills to the team that are respected by your teammates and in turn you see the value in others’ skills and talents.

Show Up

You show up to work. You are fully present for your teammates, our guests, and our trade partners. You’re a reliable, invested member of the team. You bring authentic, positive energy to work every day. Deep down you care.

“What can I do?”

The words, “What can I do?” and “How can I help?” fly out of your mouth because you recognize that the collective goal of the team and the store is bigger than the task at hand. You anticipate the needs of your coworkers and the guests and are proactive in helping others.

Come with a solution

You have a keen eye for identifying pain points in our systems, but you always come to the table with a solution to offer. You think outside the box, you’re creative in solving problems, and you adapt to change with grace. You always speak up and let us know what you need!

Own it

You hold yourself accountable and you’re accountable to your teammates. When there is an issue, ask yourself, “What can I do to help fix it?” When there is success, you and your team celebrate! The details matter, and you are attentive to all of them.

Seek knowledge

At Heathy Living we love learning and are naturally curious. We love feedback; it is an opportunity to improve ourselves. You reflect deeply on feedback by frequently looking inward and evaluating your own performance at HL. You are personally fulfilled by helping others grow and love taking on new challenges and new opportunities to learn.

If all of this sounds like you, please apply for a position today and begin your career with our mission, vision, and values driven company. Healthy Living Market and Café is an equal opportunity employer and we’re proud to hire a diverse, inclusive Staff!