Business Analyst

"We're hiring "

• Job Title: Business Analyst
• Location: Chennai (Ashok Nagar)
• Experience: 2-6 Years

About ZakApps:
ZakApps, founded in 2014, is a fast-growing IT Company with clients in the UK, Ireland, Central Europe, and Middle East.
ZakApps provides IT Services including Digital, Technology and Consulting Services, and builds products that solve business problems in the retail, media, and advertising industry. ZakApps specializes and executes projects involving latest technologies, and is focused on staying ahead with the path-defining technology solutions.

Website: www.zakapps.com
LinkedIn: https://www.linkedin.com/company/zakapps

Job Description :

Key Responsibilities
● Collaborate with stakeholders to gather, analyze, and document business
requirements.
● Create comprehensive Use Cases, User Stories, SRS/BRDs.
● Design workflow diagrams, process maps, and data flow diagrams to visualize
requirements and processes.
● Conduct functional, API, and integration testing for system validation.
● Write and optimize SQL queries to analyze data and support decision-making.
● Use MS Excel to build reports, perform analysis, and summarize insights.
● Work closely with development, QA, and product teams to ensure smooth project
execution.
● Perform gap analysis and suggest process improvements.
● Participate in project planning, sprint reviews, and daily stand-ups.
● Prepare user manuals, training materials, and support UAT activities.
● Maintain proper documentation for audits and knowledge sharing.

Required Skills & Qualifications

● Minimum 2 years experience as a Business Analyst in a software/product-based environment.
● Strong experience in writing Use Cases, SRS, and BRDs.
● Proficiency in SQL (joins, subqueries, aggregations).
● Hands-on expertise in Microsoft Excel (pivot tables, lookups, charts, etc.).
● Practical experience in API testing (Postman, Swagger, etc.).
● Experience in integration/system testing with knowledge of RESTful APIs.
● Proficiency in tools like Lucidchart, Draw.io, or Visio for flow diagrams.
● Excellent verbal and written communication skills.
● Highly organized, confident, positive, and self-driven.
● Passion for continuous learning, innovation, and problem-solving.

Thanks&Regrads

Job Type: Full-time

Benefits:

• Food provided
• Provident Fund

Work Location: In person