Business Development Manager (Egypt)

COMPANY DESCRIPTION

Amideast is an American non-profit organization established in 1951 and headquartered in Washington, D.C., with country offices and programs in the Middle East and North Africa region and beyond. Amideast provides transformational education, training, testing, and exchanges that enable individuals, companies, and international partners to better address 21st-century challenges at home and abroad. For more information, visit us at www.amideast.org.

POSITION DESCRIPTION

The Business Development Manager is responsible for driving Amideast/Egypt’s growth through donor engagement, marketing, customer service, and proposal development. This role leads the grants function by identifying funding opportunities, developing and submitting proposals, and ensuring effective marketing and customer service strategies that support organizational growth.

The Business Development Manager plays a key role in securing financial support for programs and initiatives, managing the full lifecycle of grants and client acquisition, and ensuring compliance with donor requirements. The position works closely with program teams to align donor interests with organizational priorities and to ensure funded projects are delivered successfully and reported on accurately.

KEY RESPONSIBILITIES

Department Oversight & Planning

• Oversee marketing, customer service, and proposal writing functions, ensuring alignment with organizational goals and that each department meets its financial targets and KPIs

• Work with senior management to set annual business plans, KPIs, and departmental targets

• Manage budgets and resources efficiently, focusing on maximizing results for fee-based programs

• Coordinate across departments to ensure smooth operations and timely achievement of targets

Donor Relations & Proposal Development

• Identify potential donors, foundations, corporate CSR partners, and relevant funding opportunities

• Collaborate with the proposal writer and program teams to prepare and submit high-quality proposals, concept notes, and technical documents

• Maintain records of proposals, grants, and reporting timelines

• Track ongoing grants to ensure compliance, timely reporting, and scheduled collections

Marketing & Communications

• Develop and implement marketing strategies to strengthen visibility, brand positioning, and program promotion

• Oversee the creation of marketing materials, campaigns, and digital content, including social media

• Monitor marketing performance metrics, adjusting strategies as needed to optimize results

• Support outreach for donor-funded programs to meet enrollment and participation targets

Customer Service Excellence

• Lead efforts to deliver consistent, high-quality customer experience

• Set service standards and ensure prompt responses to inquiries across all channels

• Oversee customer feedback collection and use insights to improve operations

• Align customer service activities with marketing and program delivery for a seamless experience

Team Leadership

• Supervise and support departmental staff, providing coaching and performance feedback

• Foster a collaborative, results-oriented work environment

QUALIFICATIONS

Required

• Minimum of BA/BS in relevant field

• Minimum of eight years’ experience with grants, grants writing, and grants management

• Proven track record of raising money from foundation and government sources

• Program development experience required

• Previous experience with non-profit fundraising

• Excellent Experience with proposal writing, institutional donor engagement, marketing and customer service

• Excellent communication skills both oral and written

• Excellent English language proficiency and writing skills

• Experience with budget development and monitoring

• Excellent computer skills with all Microsoft Office programs

• Knowledge of contracts and agreements is required

Preferred

• Master’s degree

• Minimum TOEIC score of 950 or equivalent

WORK ENVIRONMENT

The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a temporary or hybrid basis).

• Computer (laptop or desktop)

• Printer/Photocopier/Scanner/Fax

• Telephone

Up to 5% business travel may be needed to support as needed.

The physical demands and work environment that have been described are representative of those employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.

Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.