Business Solutions Analyst

Why Join Us

At Inceptia, we build technology and services that help students successfully navigate one of the most important investments of their lives: education.

As a nonprofit organization serving colleges and universities nationwide, our work directly impacts student access, financial wellness, and educational success. Every product we design helps schools simplify complex financial aid processes so students can stay focused on reaching their goals.

If you’re motivated by solving real problems, improving user experiences, and building solutions that make a meaningful difference, you’ll find purpose and opportunity here.

We’re looking for curious thinkers, problem solvers, and collaborators who want to grow their careers while helping modernize higher education.

What you’ll do!

As a Business Solutions Analyst, you’ll sit at the intersection of business, technology, and product innovation.

You’ll work as the product owner with developers, operations and client teams to turn complex challenges into practical, scalable solutions used by colleges and universities across the country.

In this role, you will:

• Analyze business needs and translate them into clear system and product requirements
• Help design enhancements that improve user experience and operational efficiency
• Collaborate with development teams throughout the product lifecycle
• Identify opportunities to improve existing products and launch new capabilities
• Research industry trends and client needs to inform future innovation
• Support implementation, training, and ongoing product success across multiple solutions

Who Thrives in This Role

You might be a great fit if you:

• Enjoy solving puzzles and figuring out how systems work
• Like asking “why” and challenging how things have always been done
• Are naturally curious and enjoy learning new technologies
• Want exposure to product development and agile environments
• Communicate ideas clearly across technical and non-technical teams
• Are energized by building solutions that people actually use

This role is ideal for someone who wants to grow into product management, business architecture, or solution design over time.

Why People Choose Inceptia

• Meaningful work that impacts students nationwide
• Collaborative product and technology teams
• Opportunities to innovate and influence solutions
• Career growth within product development and strategy
• Mission-driven culture without corporate bureaucracy

What We Offer – Here’s what you can expect when you join us!

• Comprehensive Support: From in-depth training to regular performance reviews and growth-focused feedback, we’re committed to helping you thrive.
• Work-Life Balance: We understand the importance of personal well-being and encourage a healthy balance between work and life.
• Competitive Compensation: We recognize the value of your skills and contributions, and our compensation reflects that commitment.
• Benefits Package: Includes medical, dental, vision, and life insurance, plus two retirement plans with a 100% 401(k) match.
• Educational Assistance: Advance your skills with up to $5,250 in annual tuition reimbursement.
• Generous Paid Time Off: Enjoy 10 paid holidays, one floating holiday, 15 vacation days, and 10 sick days per year.

What We’re Looking For

Early career candidates are encouraged to apply.
Experience can come from internships, academic projects, analytics roles, or technology-focused coursework.

• Bachelor’s degree or equivalent combination of education, internships, or professional experience.
• Approximately 1 to 3 years of experience in business analysis, systems analysis, product support, or a related analytical role.
• Curious, self-directed problem solver who enjoys learning new systems and improving processes.
• Exposure to project coordination, technical support, customer support, or cross-functional team environments preferred.
• Familiarity with Agile practices and collaboration tools such as Jira, Miro, or similar product delivery platforms.
• Understanding of the Software Development Life Cycle (SDLC) or strong interest in product and technology development.
• Experience or interest in higher education, financial aid, or regulated business environments is a plus but is not required.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Comfortable working with teams across product, operations, sales, and marketing.
• Position is based in Lincoln, Nebraska. Candidates must reside within commuting distance of our office.

How to Apply

If you are interested in this exciting opportunity, apply today and submit your resume and cover letter on our ADP Workforce Now site at https://bit.ly/4r7lWsu or send via email to hrd@fes.org. For more information, please visit our website at www.Inceptia.org.

FES and Inceptia take affirmative action to ensure that applicants with job-related qualifications are employed, and employees are treated when employed without regard to their race, color, religious creed, age, marital status, national origin, ancestry, sex, gender identity or expression, intellectual disability, mental disability, or physical disability.

Equal Opportunity Employer

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person