Business Support Analyst

Role Title

Business Support Analyst (Immediate joiners only)

Reporting to

Commercial Lead

Company

OFT Oman

Department

Commercial

About the company

OFT International LLC is an innovative and dynamic start-up fintech company. We offer the heritage and stability of a hugely successful founding group combined with the unlimited ambition and passion of a talented team building intuitive, secure and convenient money management and payment tools for everyday people. Working with us presents a unique and exciting opportunity to make a difference and be part of a revolution where we are leveraging financial technology to provide accessible, empowering tools.

About the role

Ooredoo Fintech Oman is seeking a proactive and detail-oriented Admin & Operations Coordinator to support the growth team and country operations. This is a contract role designed to strengthen our operational backbone as we scale — enabling senior leadership to remain focused on business development, commercial partnerships, and strategic priorities.

The role will be split across two primary focus areas: supporting the Commercial Lead with operational and administrative execution, as well as carrying out general admin and office management, including coordination of office refurbishment activities.

Key Responsibilities:

Growth Team & Commercial Support

• Provide dedicated day-to-day administrative support to the commercial lead, ensuring smooth coordination across internal and external stakeholders.
• Schedule and manage meetings, prepare agendas, document minutes, and rigorously track and follow up on action items to ensure timely closure.
• Coordinate event-related logistics including venue booking, vendor liaison, attendee communication, and on-ground arrangements.
• Monitor and track promoter attendance and performance data, flagging discrepancies as required.

Regional Coordination & Agreement Management

• Manage and maintain action trackers for ongoing initiatives with the regional team and external partners.
• Support the coordination and processing of NDAs, partnership agreements, and related documentation to ensure timely progress.
• Serve as an administrative liaison between the Oman team and central/regional stakeholders to maintain alignment and momentum.

FX Rate Monitoring & Competitive Analysis

• Conduct daily collection, comparison, and analysis of FX rates across banks, fintech providers, and exchange houses.
• Prepare structured rate comparison reports for the growth team to support competitive pricing decisions and market positioning.

Marketing & Procurement Coordination

• Support the execution of marketing campaigns and promotional activities, tracking deliverables and timelines across internal teams and external vendors.
• Conduct quality checks on marketing collaterals prior to print and distribution, ensuring accuracy and brand consistency.
• Coordinate with vendors for print production, delivery, and placement of materials at designated locations.
• Manage procurement documentation for office, facility, and marketing-related purchases, including vendor communication and internal approval tracking.

Office Administration & Facilities

• Support the Country Head and HR with day-to-day administrative and facilities management tasks.
• Take ownership of office refurbishment coordination including third party management, timeline tracking, and stakeholder updates.
• Maintain organized records, coordinate internal communications, and ensure smooth day-to-day office operations.

We’d love to hear from you if you have ...

• Minimum 8 years of experience in an administrative, operations, or coordination role, preferably within financial services, fintech, or a fast-paced environment.
• Strong organizational skills with the ability to manage multiple workstreams simultaneously and meet deadlines without close supervision.
• Excellent written and verbal communication skills in English; Arabic is an advantage.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and comfortable working with shared collaboration tools.
• Professional presentation with the confidence to liaise with internal leadership and external partners.
• A proactive, ownership-driven mindset — able to anticipate needs and take initiative without waiting to be directed.
• Available immediately.