Cab Dispatcher (Experienced Only)

Globe Call Centre is now hiring Cab Dispatchers who can efficiently coordinate taxi services in US/UK by managing driver assignments, monitoring vehicle locations via GPS/software, and handling customer bookings via phone or apps. Key responsibilities include optimizing routes, ensuring timely pickups, and solving logistical issues under pressure. Able to work in fast-paced, 24/7 environments.

Key Responsibilities

• Trip Management: Assigning, scheduling, and dispatching cabs to customers efficiently.
• Communication: Acting as the primary point of contact between drivers and customers.
• Monitoring: Tracking real-time vehicle locations using GPS and dispatch software.
• Problem Solving: Handling complaints, rerouting vehicles due to traffic, and managing emergencies.
• Data Entry: Maintaining accurate logs of trips, bookings, and payments.

Required Qualifications & Skills

• Experience: Previous experience with dispatching software (e.g., iCabbi) and customer service is required.
• Technical Skills: Proficiency in dispatching apps and GPS technology.
• Geography Knowledge: Familiarity with local roads, landmarks, and traffic patterns.
• Communication: Strong verbal communication skills for managing driver/client interactions.
• Soft Skills: Ability to multitask, stay calm under pressure, and work flexible hours (nights/weekends).

Working Conditions

• Environment: Strictly On-Site, fast-paced office setting.
• Schedule: Full-time, Shifts as per the requirement, weekends, and holidays. (24/7 availability)

What We Offer

• Handsome salary/income plus other perks
• Career growth opportunities

Send your CV to hr@globe-call.com
Feel free to contact us via WhatsApp and share your resume 03251002003

Pay: Rs70,000.00 - Rs100,000.00 per month

Work Location: In person