Cab Dispatchers (Experienced)

Hiring experienced Cab Dispatchers who can efficiently coordinate cab services in the US/UK by managing driver assignments, monitoring vehicle locations via GPS/software, and handling customer bookings via phone or apps. Key responsibilities include optimizing routes, ensuring timely pickups, and solving logistical issues under pressure. Able to work in fast-paced, 24/7 environments.

Key Responsibilities

Trip Management: Assigning, scheduling, and dispatching cabs to customers efficiently.

Communication: Acting as the primary point of contact between drivers and customers.

Monitoring: Tracking real-time vehicle locations using GPS and dispatch software.

Problem Solving: Handling complaints, rerouting vehicles due to traffic, and managing emergencies.

Data Entry: Maintaining accurate logs of trips, bookings, and payments.

Required Qualifications & Skills

Experience: Previous experience with dispatching software (e.g., iCabbi- Autocab-Cabtreasure, etc.) and customer service is required.

Geography Knowledge: Familiarity with roads, landmarks, and traffic patterns.

Communication: Strong verbal communication skills for managing driver/client interactions.

Soft Skills: Ability to multitask, stay calm under pressure, and work flexible hours.

What We Offer:

• Market-competitive salary
• Punctuality Bonus
• Bi-annual increment plan
• Learning and development opportunities
• Paid training
• Career growth

Apply here or send your CV to hr@globe-call.com
Contact us on WhatsApp: 0325-1002003

Pay: Rs200.00 - Rs300.00 per hour

Work Location: In person