Cab / Taxi Dispatchers

Globe Call Centre is hiring skilled Cab / Taxi Dispatchers with at least 1 year of practical experience in dispatch operations, preferably within the cab or transportation sector. If you’re detail-oriented, responsive, and enjoy working in a dynamic environment, we’d love to connect with you!

Key Responsibilities:

• Assign cabs quickly and accurately to handle incoming ride requests.
• Organize driver routes and schedules to ensure timely pick-ups and drop-offs.
• Stay in constant contact with both drivers and customers to manage updates, delays, or concerns.
• Record trip information, driver activity, and daily dispatch logs with accuracy.
• Follow company policies and comply with transport regulations in all dispatch operations.
• Handle customer questions and complaints in a professional and efficient manner.

Job Requirements:

• Minimum 1 year of proven experience as a taxi dispatcher or similar role.
• Strong knowledge of dispatch software and GPS tracking systems.
• Excellent communication and interpersonal skills.
• Ability to stay calm, focused, and organized in high-pressure situations.
• High attention to detail with strong time management abilities.

Location: Plot no. 206, East Service Road, I 10/3, Islamabad

Interested candidates may send their resumes on "hr@globe-call.com"

Job Type: Full-time

Work Location: In person