Call Center Agent

Role Overview

We are looking for a proactive and organized individual to join our operations team as a Call Center Agent / Scheduling Coordinator. The role involves scheduling officers for client sites in the UK while maintaining clear communication with both officers and clients to ensure smooth operations.

Key Responsibilities

• Schedule officers across multiple client sites ensuring full shift coverage
• Manage shift allocations, availability, and last-minute changes
• Communicate shift details and updates to officers
• Respond to client queries related to staffing and scheduling
• Maintain accurate records within scheduling systems

Requirements

• Minimum 1 year experience in call center, scheduling, or customer support
• Fluent English communication skills, speaking, reading & writing.
• Strong multitasking and organizational abilities
• Ability to work rotational day and night shifts

NOTE BELOW

Walk-in interviews are being conducted Monday to Wednesday from 12:00 PM – 5:00 PM.

Please drop a message on WhatsApp to obtain the office location before visiting.

+923215424142

Pay: Rs50,000.00 - Rs65,000.00 per month

Work Location: In person