Call Center Agent (International – US Campaign)

Job Title: Call Center Agent (International – US Campaign)

Location: Peco Road, Lahore (Onsite)

Shift: Night Shift (6:00 PM – 3:00 AM)

Sector: US Pre-Construction & Design Support

Position Overview

We are hiring Call Center Agents who can communicate confidently with US clients over the phone and introduce our company’s services. The role involves outbound calling, prospect engagement, and lead generation to support the sales and closing team.

Responsibilities

• Make outbound cold calls to the US region
• Clearly explain and promote company services
• Identify and qualify potential clients
• Build and maintain a pipeline of interested prospects
• Update and manage customer information in the database
• Meet daily and weekly calling and lead generation targets

Qualifications & Skills

• Strong verbal communication skills in English
• Prior experience in call centers or outbound sales is preferred
• Ability to work in night shifts
• Punctual, target-driven, and self-motivated

What We Offer

• Competitive salary + commission structure
• Daily meal
• Paid leaves
• Leave encashment
• Probationary increment
• Annual increment
• Provident fund
• Medical health insurance
• Career growth opportunities within the call center and sales team
• Exposure to international (US) clients

Job Type: Full-time

Pay: Rs50,000.00 - Rs150,000.00 per month

Work Location: In person