Call Center Agrent

Job Code: JPC - 6080

Job Title: Call Center Agent

Location: Abu Dhabi

Education : Bachelor s degree

Contract : 1 Yr Extendable

Client: Government Entity

Job Purpose

• Provide enhanced, comprehensive customer care services through a dedicated Customer Service Cell Agents.
• Acting as the primary point of contact for existing and prospective customers.
• The role ensures timely, accurate and courteous handling of inquiries, requests and complaints across all approved communication channels to achieve high customer satisfaction,
• Fast resolution and full compliance with COMPANY procedures and industry best practices.