Call Center Customer Service Representative (CSR)

Job Title: Customer Services Representative (CSR)
Campaign: ACA-Healthcare (Self-Verifier)
Timing: Night Shift 06:30 pm TO 4:30 AM
Salary Range: 40k-100k/month Plus Bonuses
Skills Required: Good English Communication
Location: Rani Arcade, Chandni Chowk, Satellite Town, Rwp.

Job Description:
We are hiring motivated and enthusiastic Customer Service Representatives (CSRs) for our ACA (Affordable Care Act) campaign. The primary role involves generating high-quality leads by engaging potential customers and providing them with information about ACA-related services. Candidates should be persuasive communicators with strong interpersonal skills to ensure positive customer experiences and successful lead generation.

Responsibilities:

• Conduct outbound calls to prospective clients.
• Effectively communicate ACA-related information to potential customers.
• Identify and qualify leads based on set criteria.
• Maintain accurate and up-to-date records of calls and lead statuses.
• Achieve daily and monthly lead generation targets.
• Work collaboratively with team members to meet campaign goals.

Requirements:

• Good English-speaking skills.
• Previous experience in a call center or sales role preferred (but fresh candidates are also encouraged to apply).
• Ability to handle customer inquiries and provide clear, concise information.
• Strong communication and interpersonal skills.
• Goal-oriented with the ability to meet and exceed targets.

What We Offer:

• Competitive salary with performance-based bonuses.
• Opportunity for growth and advancement.
• Friendly and supportive work environment.

Note:
This is not a home-based job; candidates are required to work from the office located at Rani Arcade, Chandni Chowk, Satellite Town, Rawalpindi.

If you are enthusiastic about joining a dynamic team and making a difference in the healthcare industry, we encourage you to apply. Please contact us to schedule an interview. We look forward to welcoming you to our team!

Job Type: Full-time

Pay: Rs40,000.00 - Rs100,000.00 per month

Education:

• Intermediate (Required)

Experience:

• Self Verifier: 1 year (Preferred)

Location:

• Rawalpindi (Preferred)

Work Location: In person