Call Center Executive

Job description:

We are looking for a highly organized and customer-focused Call Center Executive to join our team. The successful candidate will be responsible for managing customer inquiries, converting leads, and maintaining accurate records in our CRM system.

Key Responsibilities:

1.⁠ ⁠Respond to client's inquiries via phone, email, or chat in a timely and professional manner.

2.⁠ ⁠Accurately input and update lead information in our CRM system.

3.⁠ ⁠Maintain and update Excel spreadsheets and dashboards to track lead progress and sales performance.

Desired Candidate Profile:

• Required candidates with 1 to 4 Year(s) of experience.
• Candidate must be graduated.
• Candidate must have basic computer knowledge.
• Should be good in communication and in maintaining good relations with clients and customers.

Job Type: Full-time

Pay: From ₹15,000.00 per month

Benefits:

• Provident Fund

Education:

• Bachelor's (Preferred)

Experience:

• Customer support: 1 year (Preferred)

Location:

• Udaipur, Rajasthan (Required)

Work Location: In person