Call Center Executive

Company: Digi Sparo
Job Type: Full-Time
Salary: Rs. 40,000 per month + Performance Incentives
Shift: Evening / Night Shift

Job Summary

Digi Sparo is seeking a motivated and professional Call Center Executive to join our growing team. The ideal candidate will be responsible for managing customer interactions, providing accurate information, and maintaining a high standard of customer service. This role requires strong communication skills and a results-oriented mindset.

Key Responsibilities

• Handle inbound and outbound customer calls professionally.
• Provide detailed information about company products and services.
• Address customer inquiries and resolve concerns effectively.
• Maintain accurate records of customer interactions.
• Follow up with potential and existing clients as required.
• Meet daily and monthly performance targets.
• Adhere to company policies and quality standards.

Qualifications & Requirements

• Minimum Intermediate or Bachelor’s degree preferred.
• Strong verbal communication skills.
• Basic computer proficiency.
• Ability to work evening or night shifts as scheduled.
• Previous call center or customer service experience is preferred but not mandatory.

Skills

• Effective communication
• Active listening
• Problem-solving
• Time management
• Ability to work in a team environment

Compensation & Benefits

• Fixed monthly salary of Rs. 40,000
• Performance-based incentives
• Professional and supportive work environment
• Career growth opportunities

Equal Opportunity Statement:

Digi Sparo is an equal opportunity employer. All qualified applicants will be considered based on skills, experience, and job-related qualifications without discrimination.

Job Type: Full-time

Pay: Rs40,000.00 - Rs70,000.00 per month

Work Location: In person