Call Center Representative

Company: Digi Sparo
Job Type: Full-Time
Shift: Morning/ Night/ Evening

Job Overview

Digi Sparo is looking for a reliable and customer-focused Call Center Representative to join our team. The successful candidate will handle customer interactions, provide accurate information, and ensure a positive customer experience while meeting performance standards.

This position is ideal for individuals with strong communication skills who are comfortable working in a structured and target-driven environment.

Key Responsibilities

• Manage outbound customer calls professionally
• Provide accurate information regarding company products and services
• Respond to customer inquiries and resolve concerns efficiently
• Record and update customer information in the system
• Meet assigned performance and quality targets
• Follow company policies and call handling procedures

Qualifications & Requirements

• Minimum Intermediate qualification (Bachelor’s degree preferred)
• Strong verbal communication and interpersonal skills
• Basic computer proficiency
• Ability to work in a team-oriented environment
• Previous call center or customer service experience is an advantage
• Professional attitude and strong work ethic

What We Offer

• Competitive salary package
• Performance-based incentives
• Professional and supportive work environment
• Training and development opportunities
• Career growth prospects

Interested candidates are encouraged to apply with their updated resume.

Job Type: Full-time

Pay: Rs35,000.00 - Rs70,000.00 per month

Work Location: In person