Call Center Representative

We are looking for a motivated Call Center Representative to join our team. The ideal candidate will be responsible for handling inbound and outbound sales calls, presenting products and services to potential clients, and achieving sales targets.

This role requires strong communication skills, customer focus, and the ability to build relationships with potential clients.

Key Responsibilities

• Handle inbound and outbound sales calls professionally.
• Present and explain products/services to potential clients.
• Understand customer needs and provide suitable consultation and solutions .
• Achieve individual sales targets and contribute to team goals.
• Maintain accurate customer records in the CRM system .
• Follow up with potential clients to convert leads into customers.
• Identify opportunities for upselling and cross-selling when appropriate.

Requirements

• Proven experience in sales, telesales, or customer service is preferred.
• Strong communication and negotiation skills .
• Ability to meet sales targets and deadlines .
• Experience using CRM systems is a plus.
• Strong organizational and follow-up skills .
• Ability to work in a fast-paced environment .