Calling Agent / Order Booking Executive

We are seeking a reliable and clear-speaking Order Booking Agent to join our on-site team in Sialkot. In this role, you will be the primary point of contact for our customers over the phone. Your main responsibilities will include handling customer inquiries, accurately quoting product rates, and successfully booking orders in our database. The ideal candidate should have excellent telephone etiquette and a basic understanding of computer operations.

Key Responsibilities

• Handle inbound and outbound customer calls professionally and efficiently.
• Answer customer queries regarding product availability, specifications, and pricing.
• Provide accurate rate quotes to customers based on the company's official price lists.
• Take, verify, and log customer orders accurately into the system to avoid processing errors.
• Maintain clean and organized daily records of calls, inquiries, and orders using MS Office.
• Follow up with customers when necessary regarding order status or changes.

Requirements & Qualifications

• Education: Minimum Intermediate qualification.
• Technical Skills: Basic hands-on knowledge of MS Office (especially MS Excel and MS Word) for data entry.
• Excellent verbal communication and listening skills.
• Patient, polite, and professional phone mannerisms.
• Strong attention to detail to ensure error-free order booking and rate quoting.
• Ability to work efficiently in a fast-paced environment.
• Must be able to commute daily to our on-site office in Sialkot.

What We Offer

• A stable basic salary of Rs. 32,000 to 40,000 per month.
• Full-time, secure on-site employment.
• Professional and structured indoor office environment.
• Necessary training on our product catalog and internal ordering procedures.

Pay: Rs32,000.00 - Rs40,000.00 per month

Location:

• Sialkot (Required)

Work Location: In person