Captain Waiter

About the Role: We are seeking an experienced and professional Captain Waiter to join our fine dining team. As a leader in the service staff, you will be responsible for ensuring a seamless and exceptional dining experience for guests through outstanding service, attention to detail, and team coordination.

Key Responsibilities:

• Lead and supervise the waitstaff, ensuring high standards of service and professionalism.
• Provide personalized attention to guests, making menu recommendations based on preferences.
• Oversee table settings, presentation, and timely delivery of food and beverages.
• Manage guest inquiries, special requests, and concerns with professionalism and efficiency.
• Ensure cleanliness and organization of the dining area, maintaining health and hygiene standards.
• Train and mentor new waitstaff, promoting a culture of excellence.
• Collaborate closely with the kitchen and bar teams for accurate order handling and smooth service.
• Promote upselling opportunities, enhancing the overall guest experience.

Qualifications & Skills:

• Minimum 3+ years of experience in fine dining or luxury hospitality.
• Strong knowledge of food and beverage service etiquette.
• Excellent communication and customer service skills.
• Leadership ability to guide and motivate a team effectively.
• Professional demeanor with a passion for hospitality and guest satisfaction.
• Ability to multitask and perform under pressure in a fast-paced environment.

Preferred Qualifications:

• Experience in high-end restaurants or luxury hotel dining settings.
• Familiarity with restaurant POS systems and order management.

If you are passionate about fine dining service and have a commitment to excellence, we would love to welcome you to our team.

Job Type: Full-time

Application Question(s):

• What is your notice period for joining our team?
• Do you have a valid food handling health certificate?
• What is your current salary?