Captain Waitress

Job Summary
We are looking for a confident and friendly Captain Waitress to lead our restaurant service team. The role includes supervising daily operations, guiding staff, and ensuring guests have a great dining experience. The right candidate will be a strong leader with good communication skills and a passion for hospitality.

Key Responsibilities

• Welcome and seat guests politely and make them feel comfortable.
• Supervise and assist the waitstaff to ensure smooth and quality service.
• Take and communicate guest orders clearly to the kitchen and bar.
• Check food and beverage presentation to maintain restaurant standards.
• Handle guest requests and complaints in a professional and caring way.
• Monitor guest satisfaction and take quick action when needed.
• Keep the restaurant clean and organized at all times.
• Train and guide new staff to improve teamwork and service.
• Coordinate with the kitchen and management for smooth operations.
• Handle bills, process payments, and ensure cash accuracy.
• Complete end-of-shift reports, stock counts, and cash reconciliation.
• Follow hygiene, safety, and company rules and standards.
• Join team meetings and training sessions regularly.

Qualifications

• Experience as a supervisor or captain in a restaurant or F&B operation.
• Good knowledge of food, beverages, and service standards.
• Strong communication and problem-solving skills.
• Able to work under pressure and handle busy shifts.
• Friendly personality with excellent customer service skills.
• Flexible to work evenings, weekends, and different shifts as needed.

Job Types: Full-time, Permanent

Application Question(s):

• Do you have Valid Qatar ID?
• Can you get NOC for Sponsorship Transfer?
• If selected can you start immediately?