Car Rental Manager

Key Responsibilities

• Manage day-to-day operations of the car rental
• Supervise, train, and schedule staff
• Ensure high levels of customer satisfaction and handle customer complaints professionally
• Oversee vehicle availability, maintenance, and cleanliness of the fleet
• Monitor reservations, rentals, returns, and billing processes
• Ensure accurate documentation, contracts, and payment handling
• Control operational costs and maximize revenue
• Ensure compliance with legal, safety, and company regulations
• Prepare reports on sales, utilization, and performance

Requirements & Qualifications

• Proven experience in car rental, hospitality, or fleet management
• Strong leadership and team management skills
• Excellent communication and customer service skills
• Ability to work under pressure and solve problems effectively
• Knowledge of rental software and MS Office
• Understanding of local traffic laws and rental regulations

Preferred Skills

• Sales and up-selling skills
• Conflict resolution and negotiation skills
• Attention to detail and organizational skills

Job Type: Full-time

Pay: AED8,000.00 - AED12,000.00 per month