Case Co-Ordinator

Are you ready to chart your own career path? With our refreshed strategy, we’re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.

At a glance:

Location: Cirencester Office

Workplace Type: Hybrid ( 2 days in the office)

Employment Type: Permanent

Seniority: Associate

About the role

We’re looking for a highly organised and proactive Case Coordinator to join our Partner Finance team, supporting the delivery of a wide range of Partner Finance transactions. In this role, you’ll take ownership of transactions from allocation through to completion, ensuring a high-quality, efficient and compliant service throughout. Working closely with internal teams and external stakeholders, you’ll play a key role in enabling smooth business transitions for our Partners while maintaining excellent communication and service standards.

What you’ll be doing

• Managing a caseload of Partner Finance transactions, ensuring delivery within agreed SLAs and risk frameworks
• Coordinating end-to-end transaction processes, including securing approvals and required documentation (e.g. legal contracts, credit approvals)
• Acting as a key point of contact for Partners, providing clear, timely and supportive communication throughout transactions
• Supporting business sale and purchase (BSP) activity, lending processes and other Partner Finance transactions such as mergers and restructures
• Identifying risks or issues early and working with stakeholders to develop mitigating actions
• Managing competing priorities effectively, demonstrating strong planning and organisational skills
• Collaborating with teams across Partner Finance, including Consultancy, Lending and Operations, to ensure seamless delivery
• Contributing to continuous improvement initiatives to improve service quality and operational efficiency
• Supporting the implementation of business changes and readiness activities that impact day-to-day operations
• Building strong internal and external relationships to support successful transaction outcomes

Who we’re looking for

We’re looking for a resilient and diligent professional who thrives in a fast-paced environment. You’ll be a strong communicator with the ability to manage several priorities while maintaining a high level of accuracy and professionalism. With a proactive attitude and collaborative approach, you’ll be comfortable navigating complex situations and building strong relationships across a variety of stakeholders.

Essential skills and experience

• Experience managing business-critical processes or casework, ideally within financial services or a similar environment
• Strong organisational and prioritisation skills, with the ability to manage multiple transactions simultaneously
• Excellent communication and stakeholder management skills, with the ability to build trust and influence outcomes
• Strong analytical skills and confidence working across systems and tools (e.g. Excel and case management systems)

Desirable skills and experience

• Experience of business transactions such as acquisitions, disposals or restructures
• Knowledge of Partner Finance, business sale and purchase processes, or the wider financial services sector

What's in it for you?

We reward you for the work you do, whether that’s through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts.
We also have benefits to support whatever stage of life you are in, including:

• Competitive parental leave (26 weeks full pay)
• Private medical insurance (optional taxable benefit)
• 10% non-contributory pension (increasing with length of service)

Reasonable Adjustments
We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at careers@sjp.co.uk
Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.

What's next?

If you're excited about this role and believe you have the skills and experience we're looking for, we'd love to hear from you! Please submit an application by clicking ‘apply’ below and our team will be in touch.
As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.