Case Manager

Case Manager – Personal Injury & Mass Tort

Are you a case management powerhouse who thrives on keeping complex legal matters moving forward while ensuring every client feels cared for?

We’re seeking an experienced Case Manager to oversee a high-volume docket of personal injury and product liability cases. This is a management-level role where you’ll not only track and progress cases but also lead a team of paralegals and legal assistants — ensuring deadlines are met, clients are supported, and attorneys have what they need to achieve the best outcomes.

What You’ll Do

• Oversee a high-volume portfolio of personal injury, mass tort, and MDL cases from intake through settlement.
• Track deadlines and case milestones, ensuring filings, discovery, and lien resolutions stay on schedule.
• Supervise and coach support staff (paralegals, legal assistants, intake clerks), providing accountability and alignment with firm expectations.
• Support attorneys with settlement prep, lien resolution, and closing documentation.
• Uphold a gold standard in client care, maintaining proactive touchpoints and delivering consistent communication.
• Collaborate with operations and client experience leaders to streamline workflows, reporting, and vendor coordination.

What We’re Looking For

• 7–10 years in case management (personal injury, mass tort, or similar high-volume practice such as workers’ compensation or probate).
• 3–5 years of supervisory experience leading legal support teams.
• Demonstrated ability to manage 200+ active cases with competing priorities.
• Knowledge of lien resolution (Medicare, Medicaid, VA, private carriers).
• Strong client communication skills — empathetic, clear, and professional.
• Tech proficiency with case management software (Filevine preferred).
• A leadership style rooted in empathy, accountability, and collaboration — you lead by example, not ego.

Why Join Us

• Impact: Step into a pivotal role where your operational expertise directly drives client outcomes and case success.
• Culture: Join a collaborative, no-drama team that values kindness, excellence, and client-first service.
• Growth: This role offers room to grow into higher-level leadership opportunities (Practice Manager, Office Manager) as the firm scales.
• Compensation: Competitive base salary of $85,000 – $110,000, plus performance-based bonuses ($5,000 – $15,000 annually).
• Benefits: Health, dental, vision, 401(k) with match, generous PTO (after 90 days).
• Work Setup: Hybrid schedule (3 days onsite + 2 remote days)— On-site: Monday, Wednesday, Thursday at either Dublin or Columbus office (whichever location is closer to the hire)
• Remote: Tuesday and Friday

Who Will Succeed Here

You’re a driven, detail-oriented leader who thrives under pressure and finds satisfaction in seeing cases move forward and clients feel supported. You balance urgency with empathy, and you know how to hold teams and attorneys accountable while keeping the culture positive and collaborative.

If you’re looking for a high-impact role in a fast-paced environment where your leadership truly matters, we want to hear from you.

Job Type: Full-time

Pay: $80,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Mass Tort: 3 years (Preferred)
• Workers' compensation law: 3 years (Preferred)
• Supervisory: 3 years (Required)
• Personal injury law: 7 years (Preferred)

Ability to Commute:

• Columbus, OH 43215 (Required)

Ability to Relocate:

• Columbus, OH 43215: Relocate before starting work (Required)

Work Location: In person