Case Manager - Inland Family

Program Overview: 440 Arden Permanent Supportive Housing Program is for families coming from homelessness. Families entering the program must be a family unit, with at least one child under the age of 18, and have one adult that has a disability. Many adults in the program are in recovery from drug and/or alcohol addictions, have mental health diagnoses, or are dually diagnosed. Case management services assist in achieving and maintaining stability as well as self-improvement and self-sufficiency for each family and each family member.

Essential Duties and Responsibilities:

• Provide case management to individuals who have left homelessness and now reside in permanent housing under the “housing first” model
• Support the development of client-focused treatment plans
• Provide initial and ongoing client assessment
• Provide crisis intervention, referrals, and collaborative consult with any service providers working with client
• Work with clients to establish case plans that address critical needs such as mental health and AOD treatment, education, employment, budgeting and parenting skills.
• Assist clients in attaining all eligible benefits (SSI, SSDI, Cal Works, MediCal)
• Maintain up-to-date file documentation, accurate written case files for each client, including case notes, treatment plans, quarterly summaries and other program reports and assessments, as well as other record keeping as required by the agency
• Attend housing services staff meetings and program meetings
• Serve as a role model to guiding clients and facilitating appropriate behavior regarding daily living skills, self-care, personal interaction, social relationships and constructive time management
• Other duties as assigned by the Program Manager

To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skills, and/or ability required.

Qualifications:

• Maintain a strength-based perspective
• Strong understanding of the “housing first” model
• Provide diverse services to diverse people
• Treat others with respect and courtesy, striving for open and honest working relationships
• Maintain high ethical standards when dealing with others
• Demonstrate good judgment and common sense

• BA or BS degree from an accredited college or university, preferably with a major in a behavioral science, and 2-3 years experience in the human services field. Master’s preferred
• Clinical experience needed
• Ability to work with low-income adults from diverse social and ethnic backgrounds who have a history of homelessness
• Professional experience working with clients who have AOD dependencies, mental health disabilities, dual-diagnosis, and/or domestic violence histories
• Ability to access community-based services and to collaborate with other service providers
• Good writing and analytical skills and ability to utilize and navigate computer
• Strong organizational skills
• Ability to work independently, make effective decisions and utilize supervision as needed
• Ability to work collaboratively in a team setting
• Ability to multi-task and set priorities
• Ability to develop and facilitate relevant life skills group workshops and activities
• Must have a valid CA Driver License, current registration and required insurance in accordance with California Vehicle Code requirements

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently is required to use hands to hold objects, writing instruments, or files; and talk and hear. The employee is frequently required to stand, walk, sit, and reach with hands and arms, to use a computer and smell. The employee must occasionally lift/or move up to 10 pounds. Specific vision abilities required by this job include ability to read, close vision, distance vision; color vision, peripheral vision, depth perception, and the ability to adjust focus. This position requires the ability to see, review and share the organizations secure electronic and physical files with other program staff; the incumbent will also have access to the organization’s and other highly confidential information. Because of this, the employee must have the ability to perform the job at the location of the assigned program or field office(s).

The employee frequently will be required to drive to travel to locations within the regional areas of LSS. The employee may on occasion transport clients and help the client (physically and emotionally) navigate government, education, health care and other social service systems. This may require standing in lines, walking up and down stairs and driving and transporting clients to multiple destinations on any given day. and will conduct case management visits within client’s homes as required.