Qureos

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Responsible for receiving payment in the form of cash, checks, wire transfers, or credit card transactions for goods or services purchased/rendered. Assists customers with various questions typically related to the payment, account balance, or item(s) purchased.


Principal Accountabilities


  • Responds to complex customer inquiries and customer issues which have been escalated.
  • Balances cash at the end of the shift
  • Performs general cashiering duties such as scanning items, collecting payments, verifying payment, etc. during peak times or as needed.
  • Pulls up payment due and account history and creates new customer accounts as needed.
  • Prepares payment vouchers, receipts, deposit slips, and related documents which record cash transactions.
  • Accepts cash, checks, wire transfers, or credit cards for payment and completes check and credit card transactions according to established procedures and guidelines.
  • Ensures register/counter areas are neat and stocked with necessary supplies.
  • Achieve nil variance on shrinkage of Phone cards and achievement of Invoice target
  • Balances cash at the end of the shift - ensure nil variance
  • Performs general cashiering duties such as scanning items, collecting payments, verifying payment, etc. during peak times or as needed.
  • Checks Point redemption for credit cards. Verifies from Bank report and tallies/ validates the points balance prior and post redemption.


Qualitative Requirements


Experience : 1-3years

Educational Qualification : Graduate

Skills & Abilities : MS Excel, follow up, co-ordination ,Knowledge of POS systems, knowledge of Invoicing

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