Casualty Claims Specialist

Join our team this June 2026!

Liberty Mutual’s Personal Lines Casualty team is hiring experienced Claims Specialist to manage attorney‑represented and litigated auto and homeowner bodily injury claims. If you have strong litigation experience, sound judgment, and a commitment to excellent customer service, we want to hear from you. Advance your career with a supportive team and meaningful work that makes a difference.

Apply today!

Responsibilities:

• Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.
• Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.
• Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status.
• Confers with trial counsel and prepares trial reports.
• Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action.
• Responds to various written and telephone inquiries including status reports.
• Ensures adequacy of reserves.
• Recommends reserve increases on cases in excess of authority.
• Accountable for security of financial processing of claims, as well as security information contained in claims files.
• Updates files and provides comprehensive reports as required.
• Responsible for managing the practices and billing activities of outside and in-house counsel.
• Expected 10% travel for trials, mediations, and in-person events.

Preferred Experience:

• 2+ years of First Party Claims handling.
• 2+ years of Personal Lines Third Party Auto Casualty experience.
• 2+ years of Litigation experience.

This is a fully remote opportunity for candidates who live more than 50 miles from our claims offices. Candidates who reside within a 50 mile radius will go into the office 2 times per month.

The following states are excluded from eligibility: California, Idaho and Washington.

• Strong written and oral communications skills required.
• Strong interpersonal, analytical, negotiation and investigative skills required.
• Customer service experience preferred.
• Strong competency of legal liability, general insurance policy coverage and State Tort Law.
• The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 3 years of directly related experience.
• Ability to obtain proper licensing as required.