Chick-fil-A Catering Manager

Transform Special Moments into Memorable Experiences at Chick-fil-A Tenleytown!

We're seeking a passionate Catering Manager who wants to lead our catering operations while driving sales growth and operational excellence. This isn't just a management position — it's your opportunity to build relationships, ensure exceptional food quality and safety, and create memorable experiences for every catered event.

Why This Role Matters:

As a Catering Manager, you'll oversee all aspects of our catering operations, from order preparation to delivery and customer follow-up. Through your leadership and attention to detail, you'll ensure every catered event reflects the quality and hospitality that makes Chick-fil-A exceptional, while driving sales growth and building lasting customer relationships.

What Success Looks Like:

• Achieve Food Safety goal of 1
• Maintain QIV Visit average of 98% for the year
• Achieve Food Cost positive gap of less than 0.75%
• Ensure 100% on-time delivery for all catering orders
• Coordinate with BOH to complete orders on schedule
• Drive Outside Sales to $200,000 annually
• Complete all catering order preparation the day before delivery

Key Responsibilities:

Leadership: Execute the vision, mission, and values while managing all catering operations, including school orders, inventory, and

team accountability. Conduct weekly meetings with the Executive Director and ensure on-time deliveries. Maintain the catering vehicle to professional

standards.

Integrity: Provide daily feedback and coaching to the team, uphold all food safety protocols, and consistently execute the vision and

core values in every interaction and decision.

Growth: Re-certify on Pathway annually, manage catering spreadsheet to retain customers through systematic follow-up after

each order, and partner with the Marketing Manager to develop and execute sales

growth strategies.

Hospitality: Deliver excellent guest service for every catering delivery and work with BOH to maintain consistent cleanliness

standards that reflect our commitment to quality.

Trust: Proactively communicate with leadership about upcoming catering orders, plans, and potential issues. Keep the Executive Operations Director informed before challenges arise. Stay actively engaged in daily operations and complete month-end inventory.

What We're Looking For:

• Ambitious individuals with a growth mindset and passion for hospitality
• Open-minded, self-aware leaders with high emotional intelligence
• Ability to build relationships and drive sales growth
• Strong organizational skills and attention to detail
• Excellent communication and customer service skills
• Proactive problem-solver who anticipates challenges
• Ability to manage multiple priorities in a fast-paced

environment

• Commitment to food safety and quality excellence

What We Offer:

• Competitive pay rate
• 40 hours of Vacation
• Opportunity for Chick-fil-A Scholarship
• A supportive, growth-oriented environment

Join our Chick-fil-A family and discover how leading our catering operations can elevate your career to new heights. Together, we'll create exceptional experiences that make every event memorable, one perfectly executed order at a time.

Your catering leadership journey starts here — where hospitality excellence meets opportunity.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Pay: $23.00 / hour

Benefits:

• Paid time off
• Mileage reimbursement

Job Type: parttime

Schedule:

• Day shift

Education: High school degree

Work location: On-site