We are seeking a detail-oriented and customer-focused Catering Coordinator with a background in café operations to manage and oversee catering orders, coordinate events, and ensure excellent service. The ideal candidate will have experience handling food service logistics, working in a fast-paced environment, and delivering high-quality customer experiences.
Key Responsibilities:Catering Operations & Order Management
- Manage and coordinate catering orders, ensuring accuracy and timely preparation.
- Work closely with café staff to fulfill catering requests while maintaining regular café operations.
- Schedule deliveries and work with vendors to ensure smooth execution.
Customer Relations & Sales
- Communicate with clients to understand their catering needs and provide recommendations.
- Prepare and send proposals, invoices, and confirmations for catering orders.
- Develop and maintain strong relationships with corporate clients, event planners, and local businesses.
Event Coordination & Execution
- Oversee on-site and off-site catering setups, ensuring proper presentation and service quality.
- Ensure all food safety and handling guidelines are followed.
- Troubleshoot any catering-related issues and provide excellent customer service.
Administrative & Team Collaboration
- Maintain an organized catering calendar and track upcoming events.
- Work with the kitchen and service teams to optimize workflow and staffing.
- Monitor inventory levels for catering supplies and coordinate restocking.
Qualifications:
- Previous experience in a café, restaurant, or catering environment.
- Strong organizational and multitasking skills.
- Excellent customer service and communication abilities.
- Knowledge of food safety regulations and catering best practices.
- Ability to work in a fast-paced setting and handle last-minute changes.
- Basic proficiency in scheduling and order management software is a plus.
Job Types: Full-time, Permanent
Application Question(s):
- Do you have experience in Kitchen Coordination or Orders ?
- Can you join immediately ?
- Do you have valid QID ?
Work Location: In person