Channel Communications & Partner Manager

Location: Defence Raya, DHA Phase 6, Lahore (Onsite)
Experience Required: 3+ Years

Job Overview

We are looking for a proactive and relationship-driven Channel Communications & Partner Manager to manage strategic partnerships, strengthen engagement with Principal, and ensure Business Line maintains a strong standing within the partner ecosystem.

This role serves as the primary liaison between Business Line and SAP, ensuring effective communication, partner compliance, strategic alignment, and long-term relationship management while supporting future business expansion initiatives.

Key Responsibilities

• Serve as the primary point of contact between Business Line and Principal.
• Build, develop, and maintain long-term relationships with Principal partner management teams and key stakeholders.
• Act as the communication bridge between Principal and internal Business Line departments.
• Coordinate regular meetings, business reviews, and engagement sessions with Principal representatives.
• Communicate Principal initiatives, feedback, requirements, and strategic updates to internal teams.
• Represent Business Line during partner meetings, webinars, conferences, and strategic engagement activities.
• Manage Principal partner program requirements, compliance activities, certifications, documentation, and reporting.
• Coordinate partner onboarding and enablement initiatives.
• Drive partner engagement programs to improve Business Line's standing within the Principal ecosystem.
• Identify opportunities to strengthen Business Line's partnership status and unlock new benefits offered by Principal.
• Support strategic initiatives such as expanding partnerships into new countries or regions.
• Coordinate internally with Sales, Marketing, Delivery, Presales, and Leadership teams to ensure partner expectations are met.
• Track partnership KPIs, engagement metrics, and partner satisfaction.
• Maintain regular communication with Principal to ensure timely resolution of operational and strategic matters.
• Continuously identify opportunities to improve Business Line's visibility, credibility, and relationship within the Principal partner network.

Requirements

• Bachelor's degree in Business Administration, Marketing, IT, Computer Science, or a related field (MBA is a plus).
• 3–5 or above years of experience in Channel/Partner Management, Vendor Management, Business Development, Key Account Management, or Strategic Partnerships.
• Experience in IT, ERP, Enterprise Software, or Technology companies is preferred; relevant experience from other industries will also be considered.
• Strong relationship management, communication, presentation, and stakeholder engagement skills.
• Ability to coordinate with cross-functional teams and build relationships with external partners and senior executives.
• Knowledge of SAP Partner Ecosystem or enterprise technology partnerships is an advantage but not mandatory.
• Self-driven, organized, and comfortable working across multiple time zones.

Job Type: Full-time

Application Question(s):

• What is your Current Salary?
• What is your Expected Salary?
• How long is your notice period?
• Are you willing to travel to DHA phase 6 Raya Everyday for work ?
• What is your area of residence in Lahore
• How many years of experience do you have in total?

Work Location: In person