Check Out Receptionist

Job Overview
We are seeking a highly organized and professional Check-Out Receptionist to join our team. Receptionist is responsible for scheduling follow-up appointments, collecting co-pays, sending clinical summaries, collecting outstanding balances, and ensuring all paperwork is properly processed all while providing friendly and efficient service.

Duties

• Greet patients and visitors warmly, ensuring a welcoming environment.
• Manage multi-line phone systems, directing calls appropriately and responding to inquiries with professionalism.
• Schedule appointments and manage the clinic’s calendar efficiently.
• Maintain accurate patient records and ensure compliance with HIPAA regulations.
• Perform insurance verification and assist with medical billing processes.
• Review documentation for accuracy and completeness, including care plans and medical records.
• Utilize EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, and Dentrix to manage patient information effectively.
• Handle clerical tasks including filing, typing, and data entry with attention to detail.
• Provide administrative support to medical staff as needed, ensuring smooth office operations.
• Assist in the preparation of reports related to patient services and office management.

Experience

• Previous experience in a medical office or clinic setting is preferred.
• Bilingual candidates are encouraged to apply to enhance patient communication.
• Strong customer service skills with an emphasis on patient service excellence.
• Experience with health information management and understanding of Medicare processes is advantageous. If you are a motivated individual with a passion for healthcare administration and providing outstanding patient care, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $10.75 - $13.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Retirement plan

Work Location: In person