Chef de Partie (Bakery)

Job Description

PRIMARY RESPONSIBILITIES

1. To have a complete operational knowledge of the Hotel including the geographical layout, facilities and operation times of outlets.
2. To supervise the day to day running of the Department.
3. Prepare weekly Duty Roster ensuring all shifts are adequately covered.
4. Schedule Annual Leave for staff.
5. Produce a Training Plan for Department.
6. To have complete knowledge of the local area.
7. To have complete knowledge of tours and excursions.

OTHER DUTIES

1. Assist guests with all inquiries.
2. Book tours & excursions for guests.
3. Arrange car hires.
4. Brief Departments on daily and weekly events.
5. Ensure all training records are kept up to date.
6. Training of staff.
7. Ensuring that employees perform tasks assigned.
8. Maintain standards as set by the hotel.
9. Organize with Taxi Company to ensure cars are always available.
10. Arrange pick-up points for tours and excursions from the Hotel.
11. Directing all Concierge Staff.
12. Coordinates with Front office to execute efficient arrival and departure formalities.
13. Coordinates with outside Companies for networking.
14. Coordinates with all hotel departments for transport schedules.

ADMINISTRATIVE RESPONSIBILITIES

1. Prepares reports on all accidents or unusual incidents in his area of responsibility.

COMMERCIAL RESPONSIBILITIES

1. Communicates effectively with guests.
2. To be a good sales person to promote hotel’s image and business.

HUMAN RESOURCES RESPONSIBILITIES

1. Supervises Bell Man, Door Attendants and Drivers.

RELATIONSHIP

1. Directs and supervises activities of the departments concurred.
2. Coordinates with the department to ensure smooth operations and all activities of the hotel.
3. To be able to communicate with guests effectively and efficiently.
OTHERS

• Continuous learning through own IDP.
• Any other duties as may be assigned by the superior.

ACCOUNTABILITIES

• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

COMPANY’S CULTURE

• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”

CONFIDENTIALITY

• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENTS

1. Bachelor degree in any discipline. A degree in Hospitality will be a plus.
2. Minimum of 5 years in Front Office or Concierge experience in a similar capacity, preferably in a 5 star class environment.
3. Knowledgeable in the city, tours and excursions to refer the guests in various tourist destinations.
4. Have excellent English communication skills both in written and spoken.
5. Possess professional disposition with excellent interpersonal skills