City Clerk Business Licensing Receipts Clerk

Business Licensing and Receipts Clerk

JOB TITLE: City Clerk Business Licensing Receipts Clerk

CLASSIFICATION: Non-Exempt

DEPARTMENT: City Clerk

SUPERVISOR: City Clerk and Deputy City Clerk

SALARY; $36,135 to $43,362 Annually

This position assists the Business Licensing and Receipts Clerk II in administering the City’s Business Licensing Program. Performs a variety of clerical and technical work for the City Clerk Division, under the supervision of the Deputy City Clerk or City Clerk, involving issuance and recording of applicable business licenses and permits, and issuance and recording of cash receipts for the City; assists with records management area; provides information and assistance to the public and City staff.

• Administer the business license program including guiding new applicants through the process.
• Interpret and explain business license requirements to business owners and representatives.
• Assist with receiving, processing, and issuing receipts for monies to be credited toward various City revenue accounts including special taxes, franchises, leases, accounts receivables and special projects.
• Provide accurate and efficient data entry for recording and managing license and permit files and issuance of cash receipts through computerized programs as assigned.
• Respond to public and City staff inquiries in a courteous, professional, and timely manner.
• Provide information and assist with various office activities of the City Clerk Division, including legislative and administrative records, business licenses/permits, cash receipts, and general City operations inquiries.
• Answer the telephone and provide front counter assistance to the public and co-workers; take messages and transfer calls to appropriate personnel; provide information on departmental and City policies and procedures.
• Sort and distribute Division mail and other communications.
• Perform a variety of general clerical duties including typing, filing, processing, and managing records; prepare a variety of reports, correspondence and documents from rough drafts or verbal instruction.
• Operate a variety of communications and office equipment including a multi-line telephone; photocopier; facsimile, computer and scanning/imaging equipment, and various computer software.

• Review and confirm business licensing and permitting applications and supporting documentation are complete and comply with regulations and procedures.
• Perform other duties and responsibilities as required.

• Modern office procedures, methods, and various computer equipment and software.
• Records management principles and practices involving indexing, filing, and file organization.
• Microsoft Office, and Internet based software.
• English usage, writing, spelling, grammar, and punctuation.
• Practices and techniques resulting in positive public relations and customer service.
• Pertinent state and local laws, codes, and regulations.

• Create, compile, organize and maintain a variety of records and records systems.
• Cash receipting practices; manage and balance cash drawer; make change for transactions.
• Perform responsible clerical and technical work involving the use of independent judgment and personal Initiative.
• Manage multiple tasks and projects simultaneously, meeting deadlines in a timely manner.
• Provide a high degree of accuracy and attention to detail.
• Proficiently operate a personal computer and a variety of office machines.
• Effectively utilize various computer software programs through proficient operation at a skill level necessary to achieve timely and accurate data/word entry and work production output.
• Maintain confidentiality.
• Understand and follow through with verbal and written directions.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work; team oriented, but capable of consistently working independently.

Required:

High school diploma or GED required.

Preferred:

Professional business office experience consisting of at least three (3) years of involving clerical, records management, accounts receivable/cash receipting experience, and working with the public.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to maintain effective audio-visual discrimination and perception needed for making observations, communicating with others, reading, and writing. The employee is also required to maintain physical condition necessary for operating assigned equipment, walking, standing, kneeling, repeated bending or sitting for prolonged periods of time and lifting to 30 pounds. Maintain mental capacity which allows the capability of making sound decisions demonstrating intellectual capabilities.

Working Environment:

Work closely with others in an office environment utilizing a computer and other office equipment.

The City of Cheyenne offers the following benefits to Full Time Employees.

Health

Dental

Vision

Life

Pension