City Dispatcher

Overview:

Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future. We offer competitive salary and a great benefit package in an exciting, rewarding industry.

Dohrn is seeking a Full Time City Dispatcher for our Terminal in St. Louis, MO

Hours: Monday-Friday Start Time: 9:00 AM (10 hour shifts)

Salary: $65,000/yr; $70,000 after 1 year of service

Benefits: Health/Vision/Dental insurance, 401k matching, life insurance, short/long term disability and more.

Position Summary:

The City Dispatcher is responsible for overseeing the daily Pickup and Delivery (P&D) operations at the St. Louis terminal. This role ensures safe, efficient, and on‑time execution of city routes while maintaining cost control, service quality, and compliance with all company, state, and federal regulations. The City Dispatcher provides leadership and direction to hourly operations employees, coordinates routing and dock activity, monitors line haul performance, and collaborates with cross‑functional teams to support overall terminal success.
Responsibilities:

Essential Functions:

• Provide training, supervision, feedback, and discipline for hourly Operations team members

• Route City operation

• Manage the daily performance of the City Pickup and Delivery Operation for optimal safety, performance, on-time Service, cost control, and claims prevention

• Ensure On-time Delivery service in accordance with the organizational goals by ensuring pick-ups and deliveries are made timely, efficiently, and returns are kept to a minimum

• Monitor Line Haul operation

• Monitor Dock performance and efficiency and adjust manpower as needed

• Solve problems regarding lost and missing freight

• Communicate efficiently with other departments to ensure a successful operation

• Work in a safe and professional manner so as to reduce personal risks and risk to fellow employees

• Report all facility problems to the Facility Maintenance Department

• Comply with federal, state, and company regulations

• Process all paperwork daily associated with the execution of the job

• Work in a positive, supportive, and cooperative way at all times

• Perform other duties as needed

Qualifications:

Minimum Requirements:

• A minimum age of 18
• High School completion or equivalent
• Valid Driver License
• Supervisory experience required
• Ability to work any shift
• Must have the knowledge and ability to perform all Operations jobs in the Terminal including Dock, Dispatch, Warehouse, and Routing
• Excellent interpersonal, verbal, and written communication skills
• Strong analytical and problem-solving skills
• Strong leadership skills
• Detail-oriented, organized
• Must meet all physical requirements

Working Conditions/Physical Requirements:

• Visual Acuity including regular use of items including a computer screen or monitor
• Must be able to sit and stand for prolonged periods of time
• Must be able to perform the essential functions of the job as specified in the job description
• Weekend and night hours occasionally required
• Primarily sedentary work; Sedentary work involves sitting most of the time; May be occasionally required to exert up to 50 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
• The office environment is generally favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc; Environment includes co-workers talking on the phone within close proximity
• Visual Acuity including regular use of items including a computer screen or monitor.
• Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers
• Talking and hearing required to communicate with and listen to others to share or receive information; May be occasionally exposed to noise including telephone, office machinery, and conversations of others

Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.

Pay Range: USD $65,000.00 - USD $65,000.00 /Yr.

Work Location: In person