Clearance Agent ( Riyadh)

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

Overall Role Purpose

• Ensure timely customs clearance of material into the Gateway.
• export Customs declarations
• Ensure that customer databases are maintained.
• Resolve specific disputes or provide advice on technical issues with customers
• Maintain a thorough knowledge of Customs practices and procedures
• Complete and manage inventory of all on-hold shipments

Your Tasks:

• Maintain regular contact with customers in relation to held shipments
• Assist consignees in clearance of sensitive or restricted shipments
• Support the supervisor with practical experience and knowledge in daily activities.
• Liaise with customs officials on specific duties payable and problem shipments.
• Comply with the regulatory policy and rules
• Maintain regular contact with customers in relation to held shipments

Your Profile:

• Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the function.
• Demonstrates basic knowledge of a technical or specialty area.
• Readily learns and applies new information/concepts in area of practice.
• Strong written and verbal communication skills are essential
• Strong Analytical skills
• Advanced MS Excel skills and minimum of intermediate knowledge of formulas.
• Fluent in English, Arabic language is an added advantage.
• Critical thinking
• Attention to detail
• Be an effective team player with ability to work under own initiative
• Ability to work on a team and independently
• Strong organizational skills
• Have Completed a minimum of 18 months in the current role or have obtained pre-authorization from the line manager to apply.

Our Offer:

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit programm.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!