Job Title: Client Relations Officer (CRO) – Female
Company: Superior Consulting (Pvt.) Ltd.
Location: Karachi, Pakistan
Salary: PKR 55,000 – 65,000 (Monthly)
Job Type: Full-time
Job Overview
Superior Consulting (Pvt.) Ltd. is hiring a Client Relations Officer (CRO) – Female to manage client communication, telephone enquiries, and accurate information delivery. This role is ideal for someone confident on calls, fluent in English, and experienced in a professional client-handling environment (preferably banking or call centers).
Key Responsibilities
- Handle incoming telephone enquiries professionally and confidently
- Provide accurate information about services and guide clients appropriately
- Manage client follow-ups and maintain strong client relationships
- Maintain records of calls/enquiries and update client data as required
- Coordinate with internal teams to ensure smooth client handling and updates
- Support front-desk/client communication tasks when required
Requirements
- Female candidate only
- Fluent English (spoken and written) is mandatory
- Strong command over computer applications: MS Word, MS Excel, Email, basic reporting
- Proven experience handling telephone enquiries / client communication
- Preference for candidates with experience in banks or call centers
- Professional, well-groomed personality with strong communication skills
Working Hours / Schedule
- Saturday to Thursday: 10:00 AM to 7:00 PM
- Sunday: 12:00 PM to 6:00 PM
- Friday: Off / Closed
Dress Code (Mandatory)
- Official Western dress code is required
Compensation & Benefits
- Competitive salary: PKR 55,000 to 65,000 (based on experience and interview performance)
- Professional work environment with growth opportunity
How to Apply
Apply through Indeed with your updated CV. Shortlisted candidates will be contacted for an interview.
Pay: Rs55,000.00 - Rs65,000.00 per month
Location:
Work Location: In person