We’re seeking a Social Media & Client Relations Manager with proven SEO experience to boost online visibility, optimize content, and drive organic traffic. Perfect for a creative strategist skilled in social media, client communication, and search engine optimization.
Social Media Management
- Develop, implement, and manage social media strategies across platforms (Facebook, Instagram, LinkedIn, TikTok, etc.)
- Create engaging, on-brand content including posts, stories, videos, and graphics
- Monitor trends, track performance metrics, and optimize campaigns for growth and engagement
- Engage with followers, respond to comments/messages, and build community presence
Client Relations Management
- Serve as the main point of contact for assigned clients, ensuring clear communication and understanding of their needs
- Build strong, long-term relationships that encourage repeat business and referrals
- Handle client onboarding, updates, and feedback sessions
- Collaborate with internal teams to ensure client expectations are met or exceeded
- Resolve client concerns quickly and effectively, maintaining professionalism at all times
Requirements
- Proven experience as a Social Media Manager, Client Relations Manager, or similar role
- Strong understanding of social media trends, analytics, and engagement tactics
- Excellent communication and interpersonal skills
- Ability to manage multiple projects and deadlines
- Basic design or video editing skills (Canva, Adobe, or similar) is a PLUS
- Experience in [ platforms or tools – e.g., Clickup, Google Sheets, Shopify, etc.] is a plus
Preferred Skills
- Copywriting and content creation
- Social media advertising experience
- Conflict resolution and negotiation skills
- Customer service experience
- Data analysis and reporting
Key Responsibilities (with SEO) - OPTIONAL
- Develop and implement social media strategies across platforms to grow engagement and brand awareness
- Create, schedule, and publish high-quality, on-brand content including posts, stories, and videos
- Monitor social trends, track performance metrics, and optimize campaigns for maximum reach
- Manage client communications, ensuring clear updates, feedback, and relationship growth
- Handle client onboarding and maintain high satisfaction through proactive support
- Optimize website and content for search engines to improve rankings and organic traffic
- Conduct keyword research, track SEO performance, and implement on-page/off-page strategies
- Collaborate with the team to ensure social media and SEO strategies align for maximum impact
What We Offer
- Competitive salary
- Flexible working arrangements
- Opportunities for growth and training
- A collaborative and supportive team culture
Job Types: Full-time, Internship, Fresher
Pay: Rs25,000.00 - Rs40,000.00 per month
Work Location: In person