Client Relationship Manager

Key Responsibilities:

• Serve as the main point of contact for assigned clients.
• Develop and maintain strong client relationships to ensure satisfaction and loyalty.
• Understand client needs and provide tailored solutions.
• Coordinate with internal teams to deliver quality service.
• Resolve client concerns promptly and effectively.
• Identify opportunities for upselling or cross-selling services.
• Prepare reports on client feedback and business performance.

Requirements:

• Bachelor’s degree in Business, Marketing, or related field.
• Proven experience in client management or customer-facing roles.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to manage multiple accounts and work under pressure.
• Proficiency in MS Office/CRM tools.

Job Type: Full-time

Work Location: On the road