Client Services Executive

Job Summary:

As a Client Services Executive (Account Executive) in our dynamic team, you will play a pivotal role in driving client success and ensuring highest level of team collaboration. You will be responsible for managing a portfolio of accounts, understanding clients' business objectives, and developing tailored marketing strategies to meet and exceed their goals.

Responsibilities:

Client Relationship Management:

• Support the team in fulfilling client needs and objectives by ensuring given deadlines are achieved.
• Monitor and measure client satisfaction and keep the line manager updated.

Campaign Execution:

• Oversee the execution of marketing campaigns, ensuring they are implemented effectively and on schedule.
• Coordinate with internal teams, including creative, content, and analytics, to deliver high-quality deliverables.

Team Collaboration:

• Work closely with cross-functional teams, including sales, marketing, and operations, to ensure seamless delivery of services and alignment with company objectives.

Strategic Account Planning:

• Follow the strategic planning process in line with the line manager.

Operations:

• Prepare project status reports, estimates & billing.
• Crafting and distributing conference reports and meeting agendas, helping with meeting prep.

Financial Management:

• Ensure adherence to account budgets, forecasts, and financial reporting.

Requirements:

• Minimum 1-2 years of UAE experience in account management role with an advertising or creative agency.
• The ability to effectively manage and prioritize multiple projects at once.
• Excellent writing and presentation skills.

Job Type: Full-time

Experience:

• Client Servicing: 1 year (Required)
• Advertising/ Marketing/Creative Agency: 1 year (Required)