Clinical Support Specialist

Job Description Summary

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The Clinical Support Specialist performs all clerical and information technology functions for a physician in a medical clinic setting, including primary responsibility for the operation of electronic health records and/or electronic dictation systems, thereby increasing the efficiency and productivity of the physician. S/he must be able to anticipate physician needs to facilitate the flow of the clinic. The medical scribe must be discreet, tactful and unobtrusive in performance of duties so as not to distract medical staff from patient care. Good judgment, organizational ability, initiative, attention to detail and the ability to be self-motivated are especially important.
The individual must be adaptable and versatile. Good attendance is elemental to performance of duties.

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How will you make an impact & Requirements

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Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Accurately and thoroughly documents medical visits and procedures as they are being performed by the physician in EMR including but not limited to:

  • Procedures and treatments performed by healthcare professional, including nurses and physician assistants

  • Patient education and explanations of risks and benefits

  • Physician dictated diagnoses, prescriptions and instructions for patient or family members for self-care and follow-up

• Demonstrates ability to listen to complex medical information and summarize in a clear, complete and concise fashion.

• Demonstrates proficiency in medical terminology, anatomy and physiology, diagnostic procedures, pharmacology and treatment assessments to the extent required to understand and accurately transcribe physician documentation.

• Demonstrates excellent English composition skills and the ability to write routine reports and correspondence with proficiency in typing, spelling, punctuation, grammar and oral communication.

• Demonstrates proficiency in the use of all functions of the electronic medical record and patient management software; Microsoft Office software and the use of the internet as it pertains to research and data mining.

• Comply with HIPAA confidentiality standards when accessing or communicating patient information.

  Demonstrate ability to perform mathematical skills, i.e. ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions and decimals as required for medical purposes.

• Demonstrate ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form; to apply logic and draw conclusions based on knowledge and/or refer to reference materials to solve problems.

• Must have flexibility in personal schedule to work alongside physician who may work irregular, unpredictable hours, including some weekends and/or evening hours.