CLUSTER SALES COORDINATOR (RIYADH BASED)

Role Purpose

Provide administrative and operational support to the cluster Sales team to ensure efficient processes, accurate documentation, and excellent client service.

Key Responsibilities

• Manage shared inboxes, RFP trackers, and appointment calendars; route inquiries appropriately.
• Prepare proposals, contracts, and presentations using approved templates/brand assets.
• Maintain CRM data integrity: account/contact creation, merge/cleanse, activity logging, and reporting.
• Process rate loading requests, FIT agreements, and partner setups in coordination with Reservations/Revenue.
• Support familiarization trips, client events, and trade shows (registrations, shipments, collateral).
• Prepare weekly sales reports, pace updates, and minutes of meetings.

KPIs

• SLA adherence (responses, document turnaround).
• Data accuracy & audit readiness.
• Internal stakeholder satisfaction (Sales, Revenue, Reservations, Finance).
• On-time reporting and meeting documentation.

Qualifications & Experience

• 1–2 years in sales admin/coordinator role; fresh graduates with internships considered.
• Strong MS Office/365 skills; proficiency with CRM/SFA preferred; Arabic & English.

Other Requirements

• Standard office hours with flexibility around activations and events.