Collection Officer - Arabic & French Speakers only

Responsibilities:

• Call, email, or send letters to customers who owe money.
• Remind them of their overdue payments.
• Discuss and agree on payment arrangements with customers.
• Offer flexible solutions (installments, deadlines, etc.).
• Track overdue accounts using internal systems.
• Update records after every communication or payment.
• Listen to customer concerns and try to resolve any billing issues.
• Work with other departments if needed (e.g., sales or billing teams).
• Prepare daily or weekly reports on collections progress.
• Highlight difficult accounts or high-risk debtors to management.
• Ensure all collection activities follow legal and company guidelines.
• Escalate accounts for legal action if necessary (only after all efforts).

Job Types: Full-time, Permanent

Pay: AED7,000.00 - AED8,000.00 per month