Commercial Account Manager

Job Title: Commercial Account Manager – Exhibition Stand Builds

Company: Capital360 Event Experiences (An ADNEC Group Company)

Location: Dubai, UAE

Employment Type: Full-time | Permanent | On-site

🚀 About the Role

Capital360 Event Experiences, part of the ADNEC Group, is seeking a Commercial Account Manager to drive revenue growth, strengthen client relationships, and deliver high-quality exhibition stand and event solutions.

This role is ideal for a commercially driven professional with strong experience in exhibitions, client engagement, and solution-based selling. You will play a key role in expanding our client portfolio while ensuring exceptional delivery across exhibition and non-exhibition projects.

🔹 Key Responsibilities

Business Development & Sales

• Drive revenue growth and achieve assigned sales and retention targets.
• Identify and convert new business opportunities within the exhibitions and events sector.
• Lead client meetings, presentations, and negotiations to secure long-term partnerships.
• Sell exhibition stand builds and integrated event solutions from concept to contract.
• Develop pricing strategies and customized proposals in coordination with the Commercial Director.
• Maintain accurate sales pipelines, forecasts, and reporting.

Client Relationship Management

• Build and maintain strong relationships with key accounts and stakeholders.
• Act as the primary point of contact for clients, ensuring satisfaction and service excellence.
• Understand client objectives and deliver tailored solutions that align with their business goals.

Operational & Financial Coordination

• Coordinate with internal teams (Design, Operations, Finance) to ensure seamless project delivery.
• Monitor commercial performance, payment milestones, and contract compliance.
• Support post-event reporting, analysis, and continuous improvement initiatives.

Market Intelligence & Strategy

• Monitor market trends, competitor activities, and emerging opportunities.
• Support pricing strategies and go-to-market planning.
• Contribute to brand visibility and commercial positioning of Capital360.

🎓 Qualifications & Experience

Education

• Bachelor’s degree in Business, Marketing, or a related field.
• Master’s degree in Sales or Marketing (preferred).

Experience

• 3–5 years of experience in the exhibitions or events industry.
• Minimum 1 year in a client-facing commercial or sales role.
• Proven ability to meet or exceed sales targets.

Core Skills

• Strong negotiation, communication, and relationship management skills.
• Solid understanding of the UAE exhibitions and events market.
• Commercial acumen with a strategic mindset.
• Proficiency in CRM systems and Microsoft Office tools.