Commercial Control Specialist

Job Purpose

Ensure compliance of market activities with regulations and policies through effective control, clear governance, performance monitoring, risk assessment, and data analysis to detect violations, address them, protect consumers, safeguard market integrity, and improve procedures and regulatory platforms. This is achieved through collaboration with partners to enhance efficiency, service quality, and proactive risk mitigation.

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Main Responsibilities

Regulatory Control & Compliance Enforcement

1. Monitor compliance with regulatory requirements for commercial activities (licenses, pricing, advertisements, specifications, health and safety, etc.) and ensure alignment with local and federal laws and relevant standards.

2. Detect and prevent violations such as commercial fraud, price manipulation, misleading information, etc. Document evidence and recommend corrective actions and penalties.

3. Govern compliance with policies and procedures by reviewing and updating operational manuals, internal control systems, and providing guidance to teams to ensure consistent implementation.

4. Manage market activity risks by maintaining and updating a risk register, conducting periodic assessments, identifying controls, developing mitigation plans, and following up on execution.

Monitoring, Inspections & Performance Tracking

5. Monitor commercial and operational performance in markets through approved dashboards, analyze deviations and root causes, and recommend corrective actions to enhance efficiency and compliance.

6. Conduct periodic field monitoring and early-warning activities in coordination with government entities, partners, and professional associations.

Data, Reporting & Systems Development

7. Prepare periodic regulatory and analytical reports (weekly, monthly, quarterly) including compliance indicators, violations, market trends, and corrective actions, and submit them to management.

8. Prepare reports on studies, research, and completed tasks, highlighting challenges and corrective measures.

9. Develop systems and platforms supporting regulatory control (inspection management, violations follow-up, dashboards), and manage market data to ensure accuracy, ease of extraction, and analysis.

Stakeholder Engagement & Market Insights

10. Conduct periodic market analyses to identify trends, opportunities, and challenges, and provide input for regulatory policies, initiatives, and customer experience enhancement.

11. Coordinate and exchange information with government agencies, partners, and professional associations to activate early-warning mechanisms and strengthen compliance.

Awareness & Capacity Building

12. Empower and educate stakeholders (employees, traders, customers) on best practices in commercial control and consumer protection through training programs and awareness publications.

Other Duties

13. Perform any other tasks related to the nature of work as assigned.

14. Ensure compliance with information security policies, data protection, and the municipality’s data classification system, reporting any violations or breaches.

15. Participate in information security training.

Job Type: Full-time

Pay: AED20,000.00 - AED26,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• commercial specialist : 8 years (Preferred)
• risk management : 8 years (Preferred)
• compliance monitoring : 8 years (Preferred)
• develop systems and platforms : 8 years (Preferred)

Language:

• Arabic (Preferred)
• English (Preferred)
• Hindi (Preferred)